Answers to Frequently Asked Questions (FAQs) about logging in to Dayforce, or Ceridian HR/Payroll, finding your paystub, using Dayforce Mobile or accessing your annual W2 or T4 statement for taxes.
Unfortunately, no. The Dayforce HCM mobile app is only available to Dayforce HCM customers and their employees.
Company IDs differ from your employee number and user name, which are specific to each individual user. Your employer will be able to provide your company ID, which is unique to your organization.
For the Dayforce mobile app, please check with your employer before downloading the app to see if they have activated the mobile option.
Only your Company ID and username are stored. Your password is not stored on your device, with the exception of Apple devices that support Touch ID. If you use Touch ID, then your password is encrypted and stored on your device. The Dayforce mobile app does not store any other information on your device. See the privacy policy for complete details. For more information about Touch ID security on Apple devices, visit http://support.apple.com/en-us/HT5949.
There are two possible reasons for this.
First, some of the features on the mobile app support less functionality than the desktop version, or are not available on mobile.
Second, administrators can enable or disable features on the mobile app as necessary. For more information about which features have been enabled for your organization, contact your manager or system administrator.
When you add an email address to your employee record in the main application, the application automatically sends an email to that address. Once you have clicked the verification link in that email, your email address is considered verified.
Note: Verification URLs expire after 24 hours. If you need a new URL, contact your manager or system administrator to re-verify your email address.
If you are not logged in to the app, reset your password by tapping Forgot Password on the login screen. If you are logged into the app, tap the Reset Password button or menu item in the My Profile feature.
Note: If the app does not display Reset Password, you have not been granted access to reset your password. Contact your manager to reset your password for you.
While there are differences in the look and feel of some features, both platforms have the same features and functionality remains the same.
Time formats are configured by your administrator in the System Administrator > User feature of the main application. Once configured, both the main application and mobile app will display times using the standard 24-hour clock.
Ask your manager or system administrator for help with mobile app support.
Please send an email to DF_Mobile_Issues@ceridian.com.
Contact your employer's HR or payroll department for help accessing your company's payroll records. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help with accessing your earnings statements. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help with accessing your payroll records. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help with updating direct deposit information. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact your employer's/former employer's HR/Payroll department for help accessing the specific process that has been set up for your company. Check the company intranet or HR portal for resources and links
For help accessing both current-year and past-year W-2s, your best source is your employer's HR or payroll department. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help changing the address on your W-2 statement. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help accessing your W-2 statement online. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help downloading your W-2 statement. In addition, you can check your employer's intranet or HR portal for resources and links.
Contact HR Direct at 1-866-231-4029 or email CeridianHRDirect@ceridian.com.
Contact your employer's HR or payroll department for help accessing the specific timecard site that has been set up for your company. In addition, check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help accessing the specific employee self-service site that has been set up for for company. In addition, check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for a password reset or reminder for your company's employee self-service site. In addition, check your employer's intranet or HR portal for resources and links.
Contact your employer's HR or payroll department for help accessing the your company's timecard or time reporting site. In addition, check your employer's intranet or HR portal for resources and links.
United States
Canada
United Kingdom
Australia
Mauritius