Retail & Hospitality workforce solutions

Engage your associates to create a better experience for customers and guests

Optimise your people, systems, and culture to drive performance and profitability

Retail and hospitality leaders face many challenges today, from increased competition to compliance complexity to ever-changing customer expectations. Investing in modern technology can help leaders improve their associates' work lives to accelerate performance, and maximize the return on labour spend – all while delighting customers.

Increase engagement to drive customer satisfaction

Engaged employees create the best customer and guest experiences. Build an employer brand your associates want to champion. Offer flexible pay options and keep your team motivated with an end-to-end talent solution that seamlessly connects performance management, succession planning, and learning in one system.

Reduce compliance risk with fewer headaches

Protect your bottom line and manage company policies and complex requirements across multiple locations with greater accuracy. Reduce administrative work for managers, and help mitigate risk with rules and alerts with built-in safeguards to help you adhere to legislative requirements.

Manage costs while driving revenue

Take the guesswork out of optimising your labour spend to meet business demands. Monitor the financial impact of plans, decisions, and performance in real time with payroll and workforce management in a single system. Benefit from insights that help you manage labour budgets with greater control, while maximising revenue and service quality.

Ceridian named a Leader in 2022 Gartner Magic Quadrant for Cloud HCM Suites 1,000+ Employees

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Dayforce can help retail and hospitality organisations prepare for the business of tomorrow

Continuous disruption is the new normal for retail and hospitality companies as fierce competition fuels a need for ongoing innovation and a renewed focus on the customer. Dayforce can help you transform and engage your workforce to keep pace with rapid change, delivering value today and in the future.

Recruit top talent before competitors

Attract the right candidates to grow with your company, while streamlining recruitment for a shorter time to hire.

Nurture associates to reduce turnover

Offer flexible work and pay options with mobile, self-service tools to prioritise wellness and work-life blending.

Build a culture of continuous learning

Empower your associates to develop their skills on the go with mobile training tools that work online and offline.

Make real-time informed decisions

Access the right data and reports to get visibility into store performance, so managers can take action immediately.

Work smarter while reducing risk

Ease workload with labour planning, scheduling, and pay tools that can be configured with built-in compliance safeguards.

Motivate associates with confidence

Seamlessly connect payroll with data-informed compensation tools to make year-end adjustments with confidence.

Only 12% of leaders in retail and hospitality believe they can properly predict and plan for labour needs.

Why customers love Dayforce

With nearly 8 million people in the UK working in either the retail or hospitality sectors today, companies need to modernise their systems to handle the growing workforce. Learn how Dayforce helped companies like Bargain Hunt, OTG, Books-a-Million, and Petco streamline workforce management and reduce admin time to focus more on customers.

Case Study: Costa Coffee

Learn how U.K.-based coffee retailer Costa Coffee partners with Ceridian for HCM infrastructure to scale its global workforce.

Shore Hotel delivers 24/7,
five-star service

Hear from the team at Shore Hotel on how Dayforce helped them eliminate an outdated paper system, using the time they got back to focus on supporting their team to do what matters most – taking care of their guests.

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