Workforce Scheduling

From workforce optimization to empowerment

Why better scheduling matters

Organizations that put their people first are becoming the employers of choice in a highly competitive labour market. Providing schedule flexibility, while building schedules collaboratively, prevents employees from leaving jobs with schedules that don’t fit into their lives.

Begin with an intelligent forecast

Lay a strong foundation in order to efficiently align labour to demand. Create labour forecasts using a combination of historical sales data, customer traffic information, recent trends, and seasonal predictions. Or, simply import anticipated business demand.

Auto-generate intelligent schedules

Save time by generating a best-fit schedule automatically. Take factors into consideration like business demand, labour budget, employee preferences, workforce skills and certifications, union rules, rest rules, and more.

Support agile staffing

Share workers across locations or job roles through centralized scheduling. Use visual indicators and KPIs to make quick adjustments. Plus, workers themselves can trade shifts on their mobile devices to help balance staffing coverage.

Simplify compliance management

Schedule and pay your workforce in 60+ countries with workforce management and payroll on one platform. A single source of truth helps you adhere to local and applicable labor laws, company policies, union agreements, fiscal mandates, and ever-changing fair scheduling requirements.

Get the workforce intelligence you need

You need systems that make change easier and faster. Dayforce helps customers make more efficient, data-driven decisions.

Analytics and dashboards

Guide scheduling effectiveness through dashboards with pre-configured metrics such as Schedule Adherence, Absenteeism, and Unscheduled Overtime

Labour-demand tracking

Define the key performance indicators (KPIs) specific to your business to help track labour demand more accurately.

Proactive alerting

Evaluate staffing coverage and budget with visual indicators and receive proactive notifications based upon KPI thresholds

Retain top-performing talent

  • Offer shift changes, time off, preferred shifts, and overtime to all employees equally.
  • Empower employees to help build their own schedules by setting their preferences and letting them swap shifts.
  • Help prevent burnout by balancing workload and rest across the organization.

Learn more about strategies for retaining top talent

Frequently asked questions

No; some workforce management systems help support salaried employees as well. For example, Dayforce allows project-based employees to align time worked against specific projects to better manage labour allocation by project against general ledgers.

Dayforce enables employees to manage their schedule availability using self-service. Using the availability editor, employees can specify which days they’re able to work on, and the times they are available to work on any day. Employees can define default availability and can also submit temporary changes.

Yes; Dayforce enables managers to post open shifts for bidding among qualified employees. Managers can review relevant information for each employee that accepts the shift, such as seniority and response time, and can award the shift to the appropriate employee based on the combination of this criteria.

Yes; Dayforce's Predictive Scheduling Premium rule can be tailored by region to enable compliance with the growing global trend towards more predictable scheduling. For example, retail businesses in San Francisco can automatically pay employees a premium for schedule changes, according to the San Francisco Retail Employee Bill of Rights.

Yes. In addition to increased accuracy and efficiency, questions such as “can my labour budget support being open an hour longer or opening on a holiday?” can be answered in real-time easily. A single system for Workforce Management and Pay enables instant net-pay calculations and on-demand pay for the workforce.

Related resources


Why scheduling and forecasting are more important now than ever


Advanced workforce management: Transforming operations and engagement

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