Support for Employees

Employee Support

To protect your confidentiality, employee level data (such as login credentials, payroll data, timecards and W-2s) cannot be accessed by Ceridian.

If you are a current or former employee of a Ceridian or Dayforce customer, contact your employer’s HR/Payroll department for assistance with logging in, or with questions about your payroll, earning statements, timecards, employee self-service and W-2s.

If your employer uses Dayforce for time, pay, HR, benefits, talent or workforce management, email enduserhelp@dayforce.com for assistance.

Looking for 2019 tax documents like W-2 or T-4?

How do I access my W-2?

For help accessing both current-year and past-year W-2s, your best source is your employer's HR or payroll department. In addition, you can check your employer's intranet or HR portal for resources and links.

How do I access my W-2 information online?

Contact your employer's HR or payroll department for help accessing your W-2 statement online. In addition, you can check your employer's intranet or HR portal for resources and links.

How do I download my W-2 information?

Contact your employer's HR or payroll department for help downloading your W-2 statement. In addition, you can check your employer's intranet or HR portal for resources and links.