Services and Support

Ceridian offers an implementation approach - called Dayforce Accelerate - where qualified midsize organizations can go-live with the most critical functionality in as little as 3 months.

We help you go live quickly and successfully using our proven, best-practice-based implementation process and our highly experienced team of professionals. They provide quality, consultative guidance in a collaborative manner, giving you more control of the experience.

During implementation, you will see Dayforce in action, helping you make the right decisions and realize immediate value. And, teams begin training early with access to education and the Ceridian Community to help ensure success at go-live and beyond.

Once live, you’ll be supported by customer success, education, services, support, and Community resources and experts to help you achieve measurable success throughout your Dayforce journey. Ceridian services help you build self-sufficiency and reduce risks and costs by augmenting your team with extended resources. Our Customer Success leaders help you to continuously maximize value from Dayforce, and our global support teams are there when you need help or deep product knowledge. You will also become part of a greater whole through the Dayforce Community, where you can connect with your peers and product experts.

We designed our services to best fit the needs of our customers and empower teams. We offer consulting services to augment your teams with extended resources to help guide you through your first year with Dayforce, manage change and projects, prepare for and manage key organizational events, and much more.

Our Managed Services can include payroll and benefits administration so you can focus on core business objectives. We also include tax services for complex or time-consuming tax projects. And our Technical Account Management services include a value-focused technical advisor to help large organizations achieve their business goals. To learn more about our services, visit this page.

We provide comprehensive global support with a team of technical product experts to back you up when you need it, and we have the customer satisfaction scores to prove it. Technical product experts work quickly to not only troubleshoot and fix issues, but proactively monitor customer environments and reach out when they see a problem.