Frequently asked questions

Yes – this will ensure you can see the agenda and select the recorded content of interest. You can register here.

Sessions that qualify for APA, SHRM and HRPA have the credits detailed in their description. The full list can be found here.

For CPA attendees need to submit the sessions they attended. Canadian participants can earn up to 5.5 recertification credits toward Payroll Compliance Practitioners (PCP) and Certified Payroll Managers (CPM) through the Canadian Payroll Association (CPA). For more information, visit www.payroll.ca

U.S. participants can submit up to 5.5 recertification credit hours towards Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) and Global Professional in Human Resources (GPHR) designations awarded by Human Resource Certification Institute (HRCI). Sessions that tie to the body of content knowledge as defined by the HRCI can be submitted for recertification. For more information, visit www.hrci.org.

The report was sent on December 4, 2020. If you have not received a copy, please contact Ceridian INSIGHTS at insightsconference@ceridian.com.

Credits are earned by attending 75% or more of the live session. Duration attended is based on log in and log out time for each session attended during the INSIGHTS 2020 virtual conference. Please refer to the list of the applicable sessions here. If you find any discrepancies, please contact Ceridian INSIGHTS at insightsconference@ceridian.com.

Ceridian will transfer all paid passes to 2021 or refund them as requested. If you have more questions please feel free to reach out to insightsconference@ceridian.com.

Ceridian will transfer all paid passes to 2021 or refund your points as requested. If you have more questions please feel free to reach out to insightsconference@ceridian.com.

Absolutely – we would love to see you in 2021!

Please refer to Ceridian.com/insights or email insightsconference@ceridian.com.

Yes, our platform is not compatible with Internet Explorer. Please use Chrome, Firefox, or Microsoft Edge to register and view sessions.

We love that you want to share what you’ve learned at INSIGHTS!

1. Click on the title of the session
2. Choose ‘share’, copy the link and send it to your team

Your team will have to register to access recorded content.

From your list of favorites:

The session will be saved on the 'My Interests' tab of your agenda page. You will select the session and the recording will be available in replace of the live broadcast.

From the main agenda:

Access the session on the main agenda page. The recording will be available in replace of the live broadcast.

*Note: There is a delayed start to the video due to the streaming platform. Please advance the video to the 2-minute mark where the speaker will begin their presentation. 

The associations require that attendees participate in the sessions live in order to receive credits.

Please use Chrome, Firefox or Edge for your INSIGHTS experience.

For troubleshooting, it's helpful to start with a fresh browser:

1. Right click on your browser icon at the bottom of your screen and choose to open a new window. Clear your cache (Ctrl+shift+del) and refresh your browser page
2. Enable 3rd party cookies (https://welcome.bizzabo.com/en/en/3rd-party-cookies-how-to)
3. Allow pop-ups (open Chrome, top right click more settings, choose Privacy and security, click site settings, click pop ups and redirects, turn setting to allowed)
4. Revisit the INSIGHTS agenda and select the Login option (https://www.ceridian.com/insights/agenda)
5. Enter your ticket number and the email you used to register for the event. 

If these troubleshooting steps don’t work for you, try one of the other browsers listed above. 

Please note, if you are accessing INSIGHTS from another device, you will be required to sign in on that device.