Frequently asked questions

The Ceridian World Tour virtual experience was designed for leaders at organizations that want to be ready for current and future workplace realities. Anyone interested in Ceridian, or thought leadership around the future of work, is welcome to register.

Registering for the virtual component of the Ceridian World Tour will provide you access to a selection of live streamed sessions.

To learn more about registering for in-person events in your region, visit Ceridian.com/worldtour.

There is no cost to attend the virtual component.

Yes, to view the virtual sessions and access the online Resource hub, you will need to be registered for the Ceridian World Tour virtual experience.

You should expect to receive your confirmation email from ceridianworldtour@mailer.ceridian.com shortly after successfully submitting the registration form. If you do not receive it within five minutes, please check your spam folder. 

Once you have received your confirmation email, it is important to visit the hub to activate your registration, so you have access to the virtual sessions and resources.

You can add sessions to your calendar by visiting the Sessions page and selecting the “Add to calendar” button for each session you wish to attend.

We love that you want to invite others to enjoy Ceridian World Tour! Feel free to extend this event invitation to your colleagues by sharing this registration link. Once registered, they will receive event updates directly.

Per the industry association regulations, on-demand sessions are not eligible for certification credits. Please connect with your preferred association for further details.

The full list of credits for attending the live-streamed sessions can be found here.

You will receive an update via email after the event, which will include a list of all credits you earned and links to print or save certificates.

Attendees must attend the live-streamed session and complete the polls during the session to be eligible for certification credits. The link to the poll questions can be found in the session description. Credits are not available for sessions viewed on demand.

To access live sessions, visit the Sessions page, choose the session that is being broadcast live, and click the play button on the video player.

All keynote content and breakout content presented by Ceridian will be available on demand following the event. Visit the Sessions page, choose the session you would like to replay and click the play button on the video player.

Please use Chrome, Firefox, Edge or Safari for your Ceridian World Tour virtual experience. Internet Explorer is not recommended.

For troubleshooting, it's helpful to start with a fresh browser: 

• Right click on your browser icon at the bottom of your screen and choose to open a new window. 
• Clear your cache (Ctrl+shift+del) and refresh your browser page 
• Enable third party cookies (see instructions here)    
• Revisit the Ceridian World Tour agenda and click the ‘Sign In’ option  
• Enter the email you used to register and click the ‘Confirm your email; button in the confirmation email you 

If these troubleshooting steps don’t work for you, try one of the other browsers listed above. 

Please note, if you are accessing the Ceridian World Tour from another device, you will be required to sign in on that device. 

Please email ceridianworldtour@ceridian.com