The Ceridian XOXO Customer Success Program recognizes Human Capital Management professionals who exemplify the spirit of the XOXO program. Recipients have not only transformed their own business with Ceridian solutions, but they have engaged other professionals to share best practices, making them an invaluable industry thought leader.

Joan Parrow

Joan Parrow

Global HRMS/Payroll Director


Prometric Logo

The XOXO Customer Success Program team is delighted to recognize Joan Parrow as our featured Human Capital Management Professional of the Month!

Joan is the Global HRMS/Payroll Director at Prometric, based in Baltimore, Maryland. Prometric is a test development and delivery provider to more than 350 organizations worldwide, and has over 2,500 employees across 14 countries. Joan joined the Customer Success Program in June of 2013. Since then, she has proven herself to be a thought leader by sharing her experiences via peer engagement calls, a case study and a video testimonial. She has also volunteered to speak at Ceridian’s annual user conference, INSIGHTS. Joan is extremely active in providing product feedback to Ceridian’s Product Management team through her participation on our Customer Advisory Board and as a charter customer for Dayforce ConnectedPay.

Congratulations, Joan, for exemplifying the spirit of XOXO!