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Support for Employees

To protect your confidentiality, employee-level data (such as login credentials, payroll data, timecards and W-2s) cannot be accessed by Ceridian Dayforce. If you are a current or former employee of a Ceridian or Dayforce customer, contact your employer's HR/Payroll department. They are the best resource for assistance logging in or with questions about your payroll, earnings statements, timecards, employee self-service and W-2s. Where appropriate, your HR/payroll department will work with Ceridian to resolve your issue.

If your employer uses Dayforce for time, pay, HR, benefits or workforce management, you may email enduserhelp@dayforce.com for assistance.

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Support for Employers

Dayforce HCM

Call Toll Free 1-855-432-9367 or Log in to Dayforce Support

Log in for support with Dayforce HCM including Workforce Management, Workforce Management only, Payroll, Tax, Benefits, Human Resources, Time & Attendance.

Ceridian HR/Payroll Products

Inquiries and support for Ceridian payroll processing, Ceridian payroll processing with Dayforce Workforce Management (only), Business Intelligence, Payment Solutions, and Tax Filing.

Be prepared to enter your login/PIN or FEIN when calling.

If you have:

  • More than 250 employees: Call Toll Free 1-800-607-3333 or 1-888-607-3333
  • 250 employees or less: Call Toll Free 1-866-499-1803

You may also:

Request a SSAE 16 SOC 1 Report – U.S.
Ceridian SSAE16 SOC reports and quarterly Letters of Assurance are available on the Ceridian Customer Due Diligence site.

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