Call Toll Free 1-855-432-9367 or log in for support with Dayforce including Payroll, Tax, Benefits, Human Resources, Talent, Time & Attendance and Workforce Management.
Request a SSAE 18 SOC 1 Report
Ceridian SSAE 18 SOC reports and quarterly Letters of Assurance are available on the Ceridian Customer Due Diligence site.
Call 1-866-398-2572 for support with Powerpay.
Bilingual support available at 1-866-538-8702.
Powerpay Customers — Call 1-800-667-7867 to get an update on:
Ceridian's toll-free 1-800 telephone system lets you complete all such payroll transactions at your convenience. You can access the system 24 hours a day, seven days a week.
Year-End Guide: Dayforce
Dayforce Year End Customer Guide (PDF file)
Year-End Guide: Powerpay
Powerpay Year End Customer Guide 2018 (PDF file)
SAMPLE Adjustment Spreadsheet (Excel File)
Adjustment Spreadsheet (Excel File)
Powerpay Users – Most year end adjustments can be keyed within the application. Access the Year-End tab in Powerpay to learn more.
Year-End Guide: Small Business
Small Business Year End Customer Guide 2018 (Phone) (PDF file)
Year-End Guide: Blue (4-digit payroll numbers)
Insync Year End Customer Guide 2018 (PDF file)
SAMPLE Adjustment Spreadsheet (Excel File)
Adjustment Spreadsheet (Excel File)
PRISM Year End Customer Guide 2018 (PDF file)
Year-End Guide: Red (3-digit payroll numbers)
Red Year End Customer Guide 2018 (PDF file)
(Includes: Ceridian Insync, Payroll Manager, PRISM)
2018 Customer Input/Output Schedule (PDF file)
Year-End Guide: Green
Payflex Year End Customer Guide 2018 (PDF file)
HPL Year End Customer Guide 2018 (PDF file)
Year-End Guide: Print Payment Solutions
Print Payment Solutions Year End Customer Guide 2018 (PDF file)
Print Payment Solutions - Additional Fields Excel File
United States
Canada
Canada French
United Kingdom
Australia
Mauritius