Retail and hospitality workforce solutions

It takes smart technology to build a customer-obsessed workforce

Your people, systems, and culture working in perfect harmony – now that’s intelligence at work

Retail is getting more complex every day. Just as your associates master the customer experience, it’s changing again. Managing compliance is a moving target with constantly changing regulations. And staying profitable means staying on your toes, always. Today’s retailers need modern technologies that can learn, adapt, and evolve to whatever the future holds.

Increase engagement to drive customer satisfaction

Engaged employees create the best customer and guest experiences. Build an employer brand your associates want to champion. Offer flexible pay options and keep your team motivated with an end-to-end talent solution that seamlessly connects performance management, succession planning, and learning in one system.

Reduce compliance risk with fewer headaches

Protect your bottom line and manage company policies and complex requirements across multiple locations with greater accuracy. Reduce administrative work for managers, and help mitigate risk with rules and alerts with built-in safeguards to help you adhere to legislative requirements.

Manage costs while driving revenue

Take the guesswork out of optimizing your labour spend to meet business demands. Monitor the financial impact of plans, decisions, and performance in real time with payroll and workforce management in a single system. Benefit from insights that help you manage labour budgets with greater control, while maximizing revenue and service quality.

Dayforce can help retail and hospitality organizations prepare for the business of tomorrow

Continous disruption is the new normal for retail and hospitality companies as fierce competition fuels a need for ongoing innovation and a renewed focus on the customer. Dayforce can help you transform and engage your workforce to keep pace with rapid change, delivering value today and in the future.

Recruit top talent before competitors

Attract the right candidates to grow with your company, while streamlining recruitment for a shorter time to hire.

Nurture associates to reduce turnover

Offer flexible work and pay options with mobile, self-service tools to prioritize wellness and work-life blending.

Build a culture of continuous learning

Empower your associates to develop their skills on the go with mobile training tools that work online and offline.

Make real-time informed decisions

Access the right data and reports to get visibility into store performance, so managers can take action immediately.

Work smarter while reducing risk

Ease workload with labor planning, scheduling, and pay tools that can be configured with built-in compliance safeguards.

Motivate associates with confidence

Seamlessly connect payroll with data-informed compensation tools to make year-end adjustments with confidence.

Only 12% of leaders in retail and hospitality believe they can properly predict and plan for labor needs.

HR.com

Why customers love Dayforce

In the retail industry, employee satisfaction and customer satisfaction go hand in hand. The turnover rate for retailers, however, is among the highest of any industry. Retailers must find ways to engage and care for their associates, so that they can then extend that same level of service to customers.

Leaders from L'Oreal Canada and Visionworks of America talk about how Dayforce has helped them optimize their labor spend and scheduling with real-time data, match labor hours with customer demand to maximize revenue, and provide a better employee experience to drive value today and in the future.

Popeye's Supplements empowers employees and customers

The health and sports nutrition retailer partners with Dayforce to ensure a consistent workforce experience

Longo’s fruitful collaboration

The grocery chain’s longstanding partnership with Ceridian allows it to manage day-to-day operations while continuing to live its values and innovate.

Costa Coffee brews up Dayforce expansion

The coffee retailer partners with Ceridian to build the global infrastructure to scale its workforce.

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