Customer Success

A community of support

Partnering for success

The Ceridian Customer Success program, affectionately branded “XOXO,” is key to our customers’ human capital management success. XOXO represents Ceridian’s commitment to extend value to our customers far beyond the Dayforce product. XOXO engages customers personally to advance them professionally.

How it works

Sign on with Dayforce and get exclusive access to the XOXO Hub:  an online customer community full of valuable opportunities to learn, network, collaborate, and be recognized for your achievements. Plus, every time you complete an activity, you can earn fun points and rewards along the way.

Benefits of the XOXO Hub

  • Acquire HCM product and industry knowledge
  • Connect and network with other HCM professionals
  • Collaborate with Ceridian on the next generation of Dayforce products and services
  • Receive recognition for HCM successes and thought-leadership
  • Redeem XOXO points for great rewards like INSIGHTS conference registration

Join XOXO Program

2018 XOXO Award Winners

Ceridian announced the winners of the 2018 Ceridian XOXO Awards during our annual customer forum, INSIGHTS 2018, in Las Vegas, Nevada. The annual awards program recognizes organizations that have realized outstanding return on investment with Ceridian's products and services.

Submissions for the XOXO Awards were evaluated on one or more of the following metrics depending on the chosen category: operational efficiencies gained, increased productivity, reduced turnover/absenteeism, improved/measurable impact on employee engagement, and outstanding focus on compliance.

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