Customer Success

A community of support

Partnering for success

The Ceridian Customer Success program, affectionately branded “XOXO,” is key to our customers’ human capital management success. XOXO represents Ceridian’s commitment to extend value to our customers far beyond the Dayforce product. XOXO engages customers personally to advance them professionally.

How it works

Sign on with Dayforce and get exclusive access to the XOXO Hub:  an online customer community full of valuable opportunities to learn, network, collaborate, and be recognized for your achievements. Plus, every time you complete an activity, you can earn fun points and rewards along the way.

Benefits of the XOXO Hub

  • Acquire HCM product and industry knowledge
  • Connect and network with other HCM professionals
  • Collaborate with Ceridian on the next generation of Dayforce products and services
  • Receive recognition for HCM successes and thought-leadership
  • Redeem XOXO points for great rewards like INSIGHTS conference registration

Join XOXO Program

2019 XOXO Award Winners

Ceridian announced the winners of the 2019 Ceridian XOXO Awards during our annual customer forum, INSIGHTS 2019, in Las Vegas, Nevada. The annual awards program recognizes organizations that have realized outstanding return on investment with Ceridian's products and services.

Submissions for the XOXO Awards were evaluated on one or more of the following metrics depending on the chosen category: operational efficiencies gained, increased productivity, reduced turnover/absenteeism, improved/measurable impact on employee engagement, and outstanding focus on compliance.

Astounding Transformation

This is awarded to an organization that best demonstrates one or more of Ceridian's core brand attributes, resulting in astounding transformative results, including improved productivity and efficiency.

2019 Winner


UL achieved transformative results after implementing Dayforce. They completely overhauled how they pay their employees, ensuring their growing workforce can focus on what they do best – keeping consumers safe.

Read more about UL

Employee Empowerment and Engagement

This award honors an organization that has made significant changes to HCM processes and leveraged Ceridian's solutions to improve the employee experience and overall employee wellness.

2019 Winner

Marshall Health

Marshall Health unified and streamlined their employees’ user experience across 40 locations, beginning the moment they are hired. This has led to improved employee engagement and retention in an increasingly competitive industry.

Read more about Marshall Health

Global Transformation

This award honors an organization that has significantly transformed HR processes on a global scale.

2019 Winner

Spirit AeroSystems

Spirit AeroSystems transformed their global payroll processes with Dayforce. This transformation resulted in instant access to reporting for locations around the world, allowing for decisions to be informed by data.

Read more about Spirit AeroSystems

Peace of Mind Compliance

This is awarded to an organization that best demonstrates how they have made changes to HCM processes and leveraged Ceridian's solutions to improve and manage compliance.

2019 Winner

MBK Real Estate Companies

MBK Real Estate Companies leveraged Dayforce to ensure compliance at their Senior Living division. By automating training records to help ensure all employees are up to date, MBK can provide the best care possible to their residents.

Read more about MBK Real Estate Companies

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