Ceridian Reports Third Quarter 2023 Results
Minneapolis, MN and Toronto, ON, November 1, 2023
Dayforce® recurring revenue of $279.6 million, up 34.6% year-over-year, or 34.9% on a constant currency basis
Total revenue of $377.5 million, up 19.6% year-over-year, or 20.3% on a constant currency basis
Operating profit of $26.5 million and adjusted operating profit of $89.4 million
Ceridian HCM Holding Inc. (“Ceridian”) (NYSE:CDAY) (TSX:CDAY), a global leader in human capital management (HCM) technology, today announced its financial results for the third quarter ended September 30, 2023
“Ceridian delivered another strong quarter, underpinned by Dayforce recurring revenue growth of 34.6%,” said David Ossip, Chair and Co-CEO of Ceridian. “Our results and this quarter’s momentum reflect the strength of our value proposition and the Dayforce platform – powered by our talented employees and their commitment to the success of our growing customer base.”
“The compounding effect of greater recurring revenue and margin expansion is well reflected in our third quarter results,” said Noemie Heuland, CFO of Ceridian. “And as a result, we are raising our revenue and profitability outlook for the fourth quarter and fiscal year 2023, with clear visibility to our 2025 targets.”
Financial Highlights for the Third Quarter 20231
- Total revenue was $377.5 million, an increase of 19.6%, or 20.3% on a constant currency basis.
- Dayforce recurring revenue was $279.6 million, an increase of 34.6%, or 34.9% on a constant currency basis. Excluding float revenue, Dayforce recurring revenue was $245.6 million, an increase of 28.6%, or 28.9% on a constant currency basis. Tax migration from legacy infrastructure to the same platform as Dayforce completed in the first quarter of 2023 contributed approximately 450 basis points of growth to Dayforce recurring revenue, excluding float in the third quarter of 2023.
- Cloud recurring gross margin was 77.0%, compared to 72.1%. Adjusted cloud recurring gross margin was 78.3%, compared to 74.8%.
- Operating profit was $26.5 million, or 7.0% of revenue, compared to operating loss of $3.7 million. Operating profit for the third quarter 2023 was negatively impacted by $13.9 million of non-cash amortization related to Ceridian’s transition of its name and branding to Dayforce, and reflects two months of amortization. Adjusted operating profit was $89.4 million, or 23.7% of revenue, compared to $50.1 million, or 15.9% of revenue.
- Net loss was $3.8 million, compared to $21.0 million. Adjusted net income was $58.3 million, compared to $31.1 million.
- Adjusted EBITDA was $107.2 million, compared to $63.5 million.
- Diluted net loss per share was $0.02, compared to $0.14. Adjusted diluted net income per share was $0.37, compared to $0.20.
- Net cash provided by operating activities was $129.6 million for the nine months ended September 30, 2023, compared to $90.8 million for the nine months ended September 30, 2022.
- 6,346 Dayforce customers were live on the Dayforce platform as of September 30, 2023, an increase of 74 customers since June 30, 2023 and an increase of 498 customers since September 30, 2022 or 8.5% year-over-year.
- Dayforce recurring revenue per customer was $138,838 for the trailing twelve months ended September 30, 2023, an increase of 17.3%.2
- The average float balance for Ceridian's customer funds during the quarter increased 3.9% to $4.02 billion and the average yield on Ceridian's float balance was 3.8%, an increase of 160 basis points year over year. Float revenue from invested customer funds was $38.8 million. The allocation of float revenue to Dayforce and Cloud revenue was $34.0 million and $38.4 million, respectively.
- Ceridian announced plans to become Dayforce, unifying its brand under its industry-leading, global people platform.
- Ceridian was named a Leader in the 2023 Gartner® Magic Quadrant™ for Cloud HCM Suites for 1,000+ Employee Enterprises. Ceridian was recognized for the fourth consecutive year, driven by Ceridian’s Ability to Execute and Completeness of Vision.
- Newsweek named Ceridian a Most Loved Workplace in America and in the United Kingdom ("UK"), and one of America’s Greenest Companies, and Forbes recognized Ceridian as one of Canada’s best employers for diversity.
- Ceridian’s Ideal Talent Marketplace was recognized as one of the Top HR Tech Products of the Year by HR Executive and received the 2023 Stratus Award for Cloud Computing.
- One of the largest supermarket chains in Canada selected Dayforce to support 125,000 employees across 1,500 retail locations.
- A global European bank with 83,000 employees decided to upgrade its payroll technology by extending its use of Dayforce to India, which will bring an additional 20,000 employees onto the platform.
- A Lithuanian group of supermarket retail chains with 38,000 employees across five countries chose Dayforce for Core HR and Workforce Management in Lithuania and Latvia.
- A not-for-profit aged care and community services provider with 15,000 employees in Australia selected Dayforce for the full suite of HCM technology as part of its people experience transformation strategy.
- A global agricultural co-op which recently grew to 11,000 employees through acquisitions has selected Dayforce for Managed Payroll and Workforce Management in North America.
- A British fashion retailer with 10,000 employees across the UK and Ireland chose to partner with Ceridian to streamline its complex technology landscape and improve the employee experience.
- A federal professional services contractor with over 8,600 employees across the U.S. chose Dayforce as its unified HCM solution. Dayforce will enable the company to better attract and retain employees with talent tools driven by Artificial Intelligence ("AI"), as well as manage the complexity of its numerous unions, pay policies, and tax jurisdictions.
- An infrastructure engineering software company with 5,500 employees globally decided to partner with Ceridian in 20 countries across North America, Europe, the Middle East, and Africa, and Asia Pacific Japan.
- A leading global customer service organization with 82,000 employees in 45 countries expanded its current Ceridian partnership by adding employees in Kenya onto Dayforce for Core HR, Time and Attendance, Recruiting, Onboarding, and Self Service.
- A global analytics professional services company with over 35,000 employees in 40 countries recently went live with Dayforce HR and Payroll for 17,000 employees in the U.S.
- A global leader in contingent workforce management continues its Dayforce implementation journey with the addition of 7,000 U.S. contingent workers to the platform, bringing its total to 25,000 employees supported by Dayforce.
- A chemical and ingredients distribution company with 17,500 employees in 72 countries launched Dayforce in the U.S. and Canada, allowing it to streamline 26 different pay cycles across 12 separate systems into a single platform within this region.
- A global health and wellness company with 7,000 employees across 12 countries recently went live with Dayforce in the U.S. and Canada. This implementation project was a joint effort between Ceridian and one of its systems integrator partners.
- A UK pre-school education services company introduced Dayforce to scale efficiently and support 3,700 employees that care for and educate over 20,000 children. This implementation project was a joint effort between Ceridian and one of its systems integrator partners.
- One of the largest retail groups in Australia launched Dayforce to 3,000 employees to increase engagement, improve access to real time data, and facilitate consistency across brands and retail locations.
- A leading supplier of education technology and services adopted Dayforce as its global people platform for 2,300 employees across the UK, Spain, India, and Australia.
- Ceridian had more than 1,760 customers signed onto Dayforce Wallet with over 1,060 customers live as of September 30, 2023. The average registration rate was above 55% across all eligible employees and the typical Dayforce Wallet user transacts on average 25 times per month throughout a calendar year.
Dayforce Product Highlights
To help customers thrive in today's boundless workforce, Ceridian delivered Dayforce innovations and announced the next generation of Dayforce features at INSIGHTS 2023.
- Dayforce Co-Pilot, powered by Generative AI, will help organizations accelerate workforce productivity areas across the Dayforce suite by automating repetitive tasks and providing personalized employee experiences.
- Dayforce Autonomous Payroll reimagines the traditional payroll process with Generative AI, and will offer transformative capabilities for efficiency and accuracy.
- Dayforce HR Service Delivery allows administrators to automate workflows to organize and route cases, boosting the productivity of HR teams and elevating their work.
- Dayforce Alumni Network enables organizations to bolster their talent pool instantly by leveraging their alumni workforce.
- Dayforce Exchange is a new, open marketplace that will connect Dayforce capabilities across the partner, solution, and talent ecosystems.
Based on information available as of November 1, 2023, Ceridian is issuing the following guidance for the fourth quarter and full year of 2023 as indicated below. Comparisons are on a year-over-year basis, unless stated otherwise.
Fourth Quarter 2023 Guidance
- Total revenue of $398 million to $401 million, an increase of 18% to 19% on a GAAP and a constant currency basis.
- Dayforce recurring revenue, excluding float, of $255 million to $257 million, an increase of 29% to 30% on a GAAP and a constant currency basis.
- Tax migration from legacy infrastructure to the same platform as Dayforce is expected to contribute approximately 430 basis points of growth.
- Float revenue of $39 million.
- Adjusted EBITDA of $97 million to $99 million.
Full Year 2023 Guidance
- Total revenue of $1,512 million to $1,515 million, an increase of 21% to 22%, or 23% on a constant currency basis.
- Dayforce recurring revenue, excluding float, of $962 million to $964 million, an increase of 28%, or 29% on a constant currency basis.
- Tax migration from legacy infrastructure to the same platform as Dayforce is expected to contribute approximately 480 basis points of growth.
- Float revenue of $166.5 million.
- Adjusted EBITDA of $408 million to $410 million.
Supplemental guidance details
|Fourth Quarter 2023 Guidance||Supplemental Commentary and Factors|
|Total Revenue||$398 million to $401 million, an increase of 18% to 19% on a GAAP and a constant currency basis.||Ceridian expects Other recurring revenue, excluding float1 to decline approximately 31% to 33% on a constant currency basis as a result of tax modernization and the sunsetting of certain legacy solutions.
Ceridian expects PowerPay recurring revenue, excluding float to increase 1% on a GAAP and a constant currency basis.
|Dayforce recurring revenue, excluding float||$255 million to $257 million, an increase of 29% to 30% on a GAAP and a constant currency basis.||Ceridian expects employment levels to reflect a normalized seasonal cadence.
Ceridian expects tax modernization and migration to contribute approximately 430 basis points of growth.
|Float revenue||$39 million||Float guidance reflects the near-term rate environment and the rolling maturity of the laddered core portfolio.|
|Adjusted EBITDA||$97 million to $99 million||Ceridian continues to make investments to expand its global HCM footprint.|
(1) Other recurring revenue, previously described as Bureau, primarily consists of Asia Pacific Japan ("APJ") region and legacy North American solutions.
|Fiscal Year 2023 Guidance||Supplemental Commentary and Factors|
|Total Revenue||$1,512 million to $1,515 million, an increase of 21% to 22% or 22% to 23% on a constant currency basis.||Ceridian expects Other recurring revenue, excluding float1 to decline approximately 34% to 36% or 33% to 35% on a constant currency basis as a result of tax modernization and the sunsetting of certain legacy solutions.
Ceridian expects PowerPay recurring revenue, excluding float to increase 1%, or 4% to 5% on a constant currency basis.
|Dayforce recurring revenue, excluding float||$962 million to $964 million, an increase of 28% or 29% on a constant currency basis.||Ceridian expects employment levels to reflect a normalized seasonal cadence.
Ceridian expects tax modernization and migration to contribute approximately 480 basis points of growth.
|Float revenue||$166.5 million||Float guidance reflects the near-term rate environment and the rolling maturity of the laddered core portfolio.|
|Adjusted EBITDA||$408 million to $410 million||Ceridian continues to make investments to expand its global HCM footprint.|
(1) Other recurring revenue, previously described as Bureau, primarily consists of APJ region and legacy North American solutions.
Ceridian has not reconciled the Adjusted EBITDA range for the second quarter or full year of 2023 to the directly comparable GAAP financial measure because applicable information for the future period, on which this reconciliation would be based, is not available without unreasonable efforts due to uncertainty regarding, and the potential variability of, depreciation and amortization, share-based compensation expense and related employer taxes, changes in foreign currency exchange rates, and other items. The probable significance of certain of these reconciling items is high and, based on historical experience, could be material.
The average U.S. dollar to Canadian dollar foreign exchange rate was $1.34, with a daily range of $1.31 to $1.37 for the three months ended September 30, 2023, compared to $1.30, with a daily range of $1.28 to $1.38 for the three months ended September 30, 2022. To present the performance of the business excluding the effect of foreign currency rate fluctuations, Ceridian presents percentage change in revenue on a constant currency basis, which it believes is useful to management and investors. Percentage change in revenue on a constant currency basis was calculated by applying the average foreign exchange rate in effect during the comparable prior period.
For the fourth quarter of 2023, Ceridian's guidance assumes an average U.S dollar to Canadian dollar foreign exchange rate of $1.36, compared to an average rate of $1.36 for the fourth quarter of 2022.
Conference Call Details
Ceridian will host a live webcast to discuss the third quarter 2023 earnings at 8:30 a.m. Eastern Time on November 1, 2023. The event can be accessed via direct registration link at https://ceridian.zoom.us/webinar/register/WN__Mi7icXZSeSMPXlNf3uGDw#/registration or through the Investor Relations section of Ceridian's website at https://investors.ceridian.com A recording of the event will be made available on the Investor Relations section of Ceridian's website following the call.
About Ceridian HCM Holding Inc.
Ceridian. Makes Work Life Better™.
Ceridian is a global human capital management software company. Dayforce, the flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management, and talent management functionality. The Dayforce platform is used to optimize management of the entire employee lifecycle, including attracting, engaging, paying, deploying, and developing people. Ceridian has solutions for organizations of all sizes.
This press release contains forward-looking statements that are subject to risks and uncertainties. All statements other than statements of historical fact or relating to present facts or current conditions included in this press release are forward-looking statements. Forward-looking statements give Ceridian’s current expectations and projections relating to its financial condition, results of operations, plans, objectives, future performance and business. Users can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. Forward-looking statements in this press release include statements relating to the fourth quarter and full fiscal year of 2023; future growth initiatives; the timing of Ceridian's Quarterly Report on Form 10-Q for the quarter ended September 30, 2023 filing; the impact of Ceridian's AI-related product innovations; and the average U.S. dollar to Canadian dollar exchange rates for the fourth quarter and fiscal year 2023 and the impact of the exchange rates on Ceridian's financial guidance. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “seek,” “plan,” “intend,” “believe,” “will,” “may,” “could,” “continue,” “likely,” “should,” and other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events but not all forward-looking statements contain these identifying words. The forward-looking statements contained in this press release are based on assumptions that Ceridian has made in light of its industry experience and its perceptions of historical trends, current conditions, expected future developments, and other factors that it believes are appropriate under the circumstances. As users consider this press release, it should be understood that these statements are not guarantees of performance or results. These assumptions and Ceridian’s future performance or results involve risks and uncertainties (many of which are beyond its control). In particular:
- its inability to manage its growth effectively or execute on its growth strategy;
- its failure to provide new or enhanced functionality and features;
- its inability to successfully compete in the market in which Ceridian operates and expand its current offerings into new markets or further penetrate existing markets due to competition;
- its inability to offer and deliver high-quality technical support, implementation and professional services;
- system breaches, interruptions or failures, including cyber-security breaches, identity theft, or other disruptions that could compromise customer information or sensitive company information;
- its failure to comply with applicable privacy, security, data, and financial services laws, regulations and standards, including its ongoing consent order with the Federal Trade Commission regarding data protection;
- its failure to properly update its solutions to enable its customers to comply with applicable laws;
- its failure to manage its aging technical operations infrastructure;
- its inability to maintain necessary third-party relationships, and third-party software licenses, and identify errors in the software it licenses;
- its inability to attract and retain senior management employees and highly skilled employees;
- the impact of its outstanding debt obligations on its financial condition, results of operations, and value of its common stock; or
- the duration and scope of the COVID-19 pandemic, including the uncertainty around the surge of different variants and the actions that governmental authorities may take in all the jurisdictions where Ceridian operates.
Although Ceridian has attempted to identify important risk factors, additional factors or events that could cause Ceridian’s actual performance to differ from these forward-looking statements may emerge from time to time, and it is not possible for Ceridian to predict all of them. Should one or more of these risks or uncertainties materialize, or should any of Ceridian’s assumptions prove incorrect, its actual financial condition, results of operations, future performance and business may vary in material respects from the performance projected in these forward-looking statements. In addition to any factors and assumptions set forth above in this press release, the material factors and assumptions used to develop the forward-looking information include, but are not limited to: the general economy remains stable; the competitive environment in the HCM market remains stable; the demand environment for HCM solutions remains stable; Ceridian’s implementation capabilities and cycle times remain stable; foreign exchange rates, both current and those used in developing forward-looking statements, specifically USD to CAD, remain stable at, or near, current rates; Ceridian will be able to maintain its relationships with its employees, customers, and partners; Ceridian will continue to attract qualified personnel to support its development requirements and its new and existing customers; the risk factors noted above, individually or collectively, do not have a material impact on Ceridian; and other factors detailed from time to time in the most recent reports Ceridian files with the Securities and Exchange Commission (the “SEC”), including, but not limited to, its annual report on Form 10-K and quarterly reports on Form 10-Q. Copies of reports filed with the SEC are posted on Ceridian’s website and are available from Ceridian without charge. Any forward-looking statement made by Ceridian in this press release speaks only as of the date on which it is made. Ceridian undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future developments or otherwise, except as may be required by law.
Prior Period Correction
Ceridian recently discovered an incorrect presentation of one Canadian bank account balance within the “customer funds” and “customer funds obligations” and related items on Ceridian’s condensed consolidated balance sheets and in Ceridian’s net cash provided by financing activities within its condensed consolidated statements of cash flows. As of December 31, 2022, there was an understatement of customer funds within current assets and a corresponding understatement of customer funds obligations within current liabilities in the amount of $546.3 million. The condensed consolidated balance sheets and condensed consolidated statements of cash flows contained in this Press Release reflect this correction.
This was a reporting issue only, and no Ceridian customers' operations were affected. This correction does not have any impact on Ceridian's statements of operations, including revenue and income, measures of financial performance, including EBITDA and Adjusted EBITDA, liquidity, net cash provided by operating activities, or current or previously issued financial guidance. In addition, this correction does not affect the reported average float balance for Ceridian's customer funds.
Ceridian is currently completing its quarterly review procedures and will file its Quarterly Report on Form 10-Q, for the period ended September 30, 2023, when completed.
Use of Non-GAAP Financial Measures
Ceridian uses certain non-GAAP financial measures in this release including:
|Non-GAAP Financial Measure||GAAP Financial Measure|
|EBITDA||Net income (loss)|
|Adjusted EBITDA||Net income (loss)|
|Adjusted EBITDA margin||Net profit margin|
|Adjusted Cloud recurring gross margin||Cloud recurring gross margin|
|Adjusted operating profit||Operating profit (loss)|
|Adjusted operating profit margin||Operating profit (loss) margin|
|Adjusted net income||Net income (loss)|
|Adjusted net profit margin||Net profit margin|
|Adjusted diluted net income per share||Diluted net income (loss) per share|
|Revenue, including total revenue and revenue by solution, on a constant currency basis||Revenue, including total revenue and revenue by solution|
|Dayforce recurring revenue per customer||No directly comparable GAAP measure|
Ceridian believes that these non-GAAP financial measures are useful to management and investors as supplemental measures to evaluate its overall operating performance including comparison across periods and with competitors. Ceridian's management team uses these non-GAAP financial measures to assess operating performance because these financial measures exclude the results of decisions that are outside the normal course of its business operations, and are used for internal budgeting and forecasting purposes both for short- and long-term operating plans. Additionally, Adjusted EBITDA is a component of its management incentive plan and Adjusted Cloud recurring gross margin is a component of certain performance based equity awards for its named executive officers. These non-GAAP financial measures are not required by, defined under, or presented in accordance with, GAAP, and should not be considered as alternatives to Ceridian's results as reported under GAAP, have important limitations as analytical tools, and its use of these terms may not be comparable to similarly titled measures of other companies in its industry. Ceridian's presentation of non-GAAP financial measures should not be construed to imply that its future results will be unaffected by similar items to those eliminated in this presentation. Please refer to Ceridian’s full financial results, including further discussion of non-GAAP financial measures, on the Investor Relations portion of its website at investors.ceridian.com.
Ceridian defines its non-GAAP financial measures as follows:
- EBITDA is defined as net income (loss) before interest, taxes, depreciation, and amortization, and Adjusted EBITDA as EBITDA, as adjusted to exclude share-based compensation expense and related employer taxes, and certain other items.
- Adjusted EBITDA margin is determined by calculating the percentage Adjusted EBITDA is of total revenue.
- Adjusted Cloud recurring gross margin is defined as Cloud recurring gross margin, as adjusted to exclude share-based compensation and related employer taxes, and certain other items, as a percentage of total Cloud recurring revenue.
- Adjusted operating profit is defined as operating profit (loss), as adjusted to exclude share-based compensation expense and related employer taxes, amortization of acquisition-related intangible assets, and certain other items.
- Adjusted operating profit margin is determined by calculating the percentage Adjusted operating profit is of total revenue.
- Adjusted net income is defined as net income (loss), as adjusted to exclude share-based compensation expense and related employer taxes, amortization of acquisition-related intangible assets, and certain other items, all of which are adjusted for the effect of income taxes.
- Adjusted net profit margin is determined by calculating the percentage Adjusted net income is of total revenue.
- Adjusted diluted net income per share is calculated by dividing adjusted net income by diluted weighted average common shares outstanding. When adjusted diluted net income per share is positive, diluted weighted average common shares outstanding incorporate the effect of dilutive equity instruments.
- Revenue, including total revenue and revenue by solution, on a constant currency basis is calculated by applying the average foreign exchange rate in effect during the comparable prior period.
- Dayforce recurring revenue per customer is an indicator of the average size of Dayforce recurring revenue customers. To calculate Dayforce recurring revenue per customer, Ceridian starts with Dayforce recurring revenue on a constant currency basis by applying the same exchange rate to all comparable periods for the trailing twelve months and excludes float revenue, the impact of lower employment levels in 2021 due to the COVID-19 pandemic, and Ascender and ADAM HCM revenue. This amount is divided by the number of live Dayforce customers at the end of the trailing twelve month period, excluding Ascender and ADAM HCM. Ceridian has not reconciled the Dayforce recurring revenue per customer because there is no directly comparable GAAP financial measure.
Source: Ceridian HCM Holding Inc.
For further information, please contact:
1 The financial highlights are on a year-over-year basis, unless otherwise stated. All financial results are reported in United States ("U.S.") dollars unless otherwise stated.
2 Excluding float revenue, the impact of lower employment levels in 2021 due to the Coronavirus disease 2019 ("COVID-19") pandemic, Ascender and ADAM HCM revenue and on a constant currency basis. Please refer to the “Non-GAAP Financial Measures” section for discussion of revenue on a constant currency basis.