October 3, 2023

FAQ: Ceridian to become Dayforce

Find answers to common questions about Ceridian’s recent brand transition announcement.

Why is Ceridian transitioning its company brand to Dayforce?

As our flagship cloud HCM platform, Dayforce has become representative of our products, company, and community at their best. We are doubling down on the Dayforce brand, which is trusted by thousands of customers and partners around the world.

The unified Dayforce brand creates clarity among customers and the market, and further unites our employees and ecosystem to advance our shared ambition and dedication to our brand promise: “Makes Work Life BetterTM.”

When does this change take effect?

The brand transition will take effect in early 2024 and assets will be updated throughout the following months.

Does this change have any impact on the leadership structure?

No. The brand transition does not change our company or Sales team leadership structures.

Will the email domain change for my Ceridian contacts and emails I receive from Ceridian?

Yes. Domains for your saved Ceridian contacts, marketing emails, product updates, and other notification emails will begin changing in early 2024 from @Ceridian.com to @Dayforce.com. Emails will be forwarded automatically from an employee’s Ceridian email address to their Dayforce email address, and they will continue to have access to emails, contacts, and calendar events.

What happens to products, offerings, and legal entities that are not already branded as Dayforce?

The product portfolio will be updated to reflect the unified Dayforce brand. Most products will transition to the Dayforce nomenclature through 2024, and we will confirm the changes in the first quarter of 2024. Global operating entities will transition to Dayforce in 2024.

Will the look and functionality of products change?

Our refreshed visual identity will be reflected in our products moving forward, and existing products with the Ceridian brand will be updated with Dayforce during regular feature releases and upgrades. We will continue to innovate the technology and capabilities that have made us a market leader.

As an existing customer, what actions do I take?

Today, it’s business as usual. You will be contacted if any action is required and receive resources and guidance at that time. We are committed to a smooth transition with minimal disruption.

We are in the process of adding a new Dayforce module to our current suite. Will there be an impact?

No. This process will not be affected by the brand transition. References to Ceridian will be updated when the company changes to Dayforce, but you will not have any actions.

We are in the middle of product implementation. Will there be an impact?

No. This process will not be affected by the brand transition. References to Ceridian will be updated when the company changes to Dayforce, but you will not have any actions.

Will the Ceridian Community domain change?

The Community's domain will be updated in early 2024 to align with our unified brand and community-first initiatives.

How will this brand transition affect Ceridian Cares?

Ceridian Cares is our charity organization, which supports the communities where we live and work. Ceridian Cares will transition to Dayforce Cares in Q2 2024. The organization’s mission will remain the same, but the URL and website will evolve to the new Dayforce brand.

How can I contact someone at Ceridian if I have questions?

If you have a dedicated Customer Success Manager, please contact them directly. If you do not have a dedicated Customer Success Manager, please email DayforceSuccess@ceridian.com.


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