At Ceridian, the welI-being of our employees, customers, suppliers, and partners is our top priority.
As I am sure your organization has plans in place to deal with the Coronavirus disease (COVID-19) outbreak, I wanted to share highlights of Ceridian’s plan with you. While Ceridian does not have operations in at-risk locations (China, Iran, Italy, Japan, and South Korea), we continue to take this matter very seriously.
In preparation for any COVID-19 related impacts, Ceridian has robust plans that have been reviewed and tested to ensure the critical services we provide globally will remain uninterrupted. As an illustration, we have verified that our workforce is able to provide continued support to our customers virtually in the event of a COVID-19 related work from home mandate. Additionally, our workforce and key functions are geographically dispersed across facilities, limiting the need for virtual support if there is a concentration of COVID-19 cases in a particular region.
Beyond requesting that all Ceridian employees follow World Health Organization guidelines, we have asked them to adhere to the following:
GUESTS AT CERIDIAN OFFICES:
Like you, our primary focus is to keep everyone healthy and safe. Just as Ceridian employees visiting your offices will respect and adhere to your policies, we deeply appreciate and thank you for following the guest policy at our offices and conferences. We will continue to monitor the situation closely and carefully, and we will provide updates and guidance as needed.
Should you have any questions or concerns, please feel free to contact your Ceridian representative or me directly.
Christopher R. Armstrong
Chief Customer Officer
As Chief Customer Officer, Chris Armstrong is responsible for overall customer experience and satisfaction through his leadership of the Global Customer Office (GCO), a team that comprises Services, Support, and Customer Relationship Executives. Collaborating closely with Sales, the GCO’s prime directive is to ensure a seamless experience and maximum value for customers throughout their entire lifecycle with Ceridian.View Collection