June 24, 2021

The value of being a customer-centric organization 

Recently recognized as a 2021 Gartner Peer Insights Customers’ Choice for Cloud HCM Suites for 1,000+ Employee Enterprises, Ceridian continues to innovate to meet customers’ needs. Here, Ceridian’s Chief Customer Officer Chris Armstrong reflects on this recognition, and on Ceridian’s mission to make work life better for all.

The world of work has seen massive disruption over the past year. Increasingly, we see our customers using Dayforce, Ceridian’s flagship HCM software platform, as the foundation to prepare for the shift from working at home to newly designed hybrid and flexible models of work, incorporating both virtual and in-office experiences. We help organizations and their employees operating across jurisdictions tackle the challenges and seize the opportunities of tomorrow’s world of work. Whether it’s our customers and their employees, our own colleagues, or the broader community, we believe in making work life better for all.

It has always been our mission to help our customers navigate the world of work through modern technology, and we have doubled down on that promise. Everyone wins when customers are at the heart of what you do.

That being said, it is our honor to be named a 2021 Gartner Peer Insights Customers’ Choice for ‘Cloud HCM Suites for 1000+ Employee Enterprises’. The Gartner Peer Insights Customers' Choice distinction is based on reviews and ratings from professionals who have experience purchasing, implementing, and using HCM suites. Referred to as a “customer-focused organization” and a “great, user-friendly HCM system,” we believe that these reviews underscore Ceridian’s brand promise of making work life better for customers across the globe.

This year especially, we underscored what it means to put our customers at the center of everything we do. We are laser-focused on helping organizations navigate unprecedented change, while providing them with innovative solutions that create competitive advantages in a digital-first future of work. Delivering this kind of value to our customers consistently is at the center of our promise to make work life better for all – and we believe being named a 2021 Customers’ Choice for HCM Suites for 1,000+ Employee Enterprises reflects this commitment.

“We needed a system that was going to grow and change with our business. Dayforce allows us to make more intelligent decisions because we have access to the information in a way that we didn't in the past. We would not have been able to grow at the pace we have over the last four years without Dayforce. We're really empowered to run our HR systems the way that we need to for Motivate."

— Matthew Parker, CEO, Motivate LLC 

As the year unfolds, and the world of work continues to shift in ways we can’t yet imagine, we are committed to helping our customers and their employees stay one step ahead. 

About Peer Insights:  

Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 215,000 verified reviews in more than 340 markets. Click here for more information.


Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. 

Gartner, Gartner Peer Insights “Voice of the Customer”: Cloud HCM Suites for 1,000+ Employee Enterprises, Peer Contributors, 9 April 2021 

Rachel Kreuter

Rachel is a Senior Communications Specialist at Ceridian. 

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