July 19, 2019
This month’s must-ask interview questions derive from a social media native who also is an engaging and tech-savvy recruiter. Ed Han, Talent Acquisition Geek, JobSeeker Ally, Wordsmith and Job-Hunt.org contributor, imbues July’s column with his knack for connecting the dots for culture as well as skill fit.
Not only does he reach deep into the who, what, why and how, but he also unearths the subtext of the candidate’s value proposition. By opening up a conversation about a deeper story — beyond the job opportunity at hand — Han builds a case as to how the candidate’s story meshes (or does not mesh) with the organization’s script.
By doing so, he and the hiring manager can better authenticate a proper candidacy, someone who will add color and composition to the cast of performers already in play.
As such, the following questions, and the reasoning behind them, set Ed Han’s interview stage.
Why Ask This Question? I consider this a good question because I’m a fan of open-ended questions and want to understand the ‘why’ of someone’s professional value proposition.
Why Ask This Question? Everyone has tough days: the question makes the candidate explain how he/she gets through them, and hopefully still delivers on his/her mandate.
Why Ask This Question? Influence is a funny thing. We all are influenced by people we admire. Tracking this kind of influence, particularly the most powerful influences, helps provide some valuable context about what drives the candidate.
Why Ask This Question? This question is a bit of a sanity check. Does what the candidate describes match strongly with this opportunity? If not, why is this role interesting to him/her?
Why Ask This Question? A clear value proposition statement helps me understand if this person really is/isn’t the right one for this role.
As a complement to Han’s questions, we’ve unearthed a few where and how questions to close the ‘who, what, where, when and why’ questioning loop:
Why Ask This Question? Managing stress amid the mezzanine of work activity can be a conundrum for some people. How they articulate their destressing solutions illuminates a candidate’s abilities (or inabilities) to manage stress. This can be particularly important for high-pressure roles.
Why Ask This Question? Does the candidate describe immediately launching into a problem-solving conversation with the teammate? Or, are they quick to take on the task themselves, versus confronting the teammate at all? The candidate’s ‘how’ response provides insights onto their communication and problem solving acumen.
Why Ask This Question? A think-on-your feet interrogatory in this digital world can elicit a variety of interesting, even light-hearted responses, all of which can tilt the conversation in new and creative directions.
Why Ask This Question? We have all been in situations where we got the heat for someone else’s mess-up. Does the candidate go into finger-pointing and deflection mode, or do they jump right into problem-resolution mode? In other words, do they take the hit of the blame and just move through to resolve the issue or do they complicate the response with over-explaining where (with whom) the problem started? This shines a light on a candidate’s problem-solving maturity.
Why Ask This Question? Whether the position is for a sales producer whose path to revenue is clear or for an administrative assistant whose supporting cast role only indirectly impacts revenue, every job pays for itself in some way. How the candidate connects the dots articulates to the interviewer whether they understand how their performance and the company’s financial goals intersect.