Key workforce management issues affecting the retail and hospitality industries

Leverage technologies and best practices to boost efficiency and effectiveness

The Retail and Hospitality (R&H) industries touch nearly every person on the planet. These organizations rely on a host of talented workers from a variety of backgrounds to burnish those brands and stay successful.
Business leaders are, therefore, under tremendous pressure to manage their workforces well, and this can be especially challenging in R&H industries. To gain a better understanding of the workforce management issues faced by these industries, HR.com partnered with Ceridian to investigate the following areas:

• Key workforce management challenges affecting large R&H companies (that is, those with 1,000 or more employees)
• Organizational readiness for legislative changes and government audits
• Operational planning and forecasting readiness
• The delivery and management of key metrics
• Technology deployments and how they can help meet key challenges

Download the report to learn about the state of workforce management for large retail companies.