While organisations today invest a lot of money in engagement initiatives, from implementing them to measuring and tracking success, engagement scores remain flat (a Gallup report proclaims a “worldwide employee engagement crisis”).
Despite employers’ awareness that old methods miss the mark, and that they need to harness and unleash creativity and innovation from within their organisations, research shows they’re still not connecting the dots of engagement as part of the greater employee experience.
To weave engagement into the fabric of the employee experience, employers need to look beyond point-in-time solutions that don’t provide actionable results or an on-going pulse on engagement. Employers need to activate it and truly elevate it with methods that result in long-term motivation, innovation and enthusiasm. This requires a fundamental mindset shift about engagement, to include the following:
Here are five keys to ongoing employee engagement, which should be integrated throughout the employee experience.
Engagement isn’t an outcome to work towards – it’s a tool to get results. The future success of the workplace depends on companies building new systems that improve the employee experience.