HCM Customer Experience DifferentiatorIn the ultra-competitive race toward customer experience differentiation, there’s an uncongested fast lane that promises immediate and measurable return.   

Human Capital Management and the Customer Experience

hcm customer experience.pngIn the ultra-competitive race toward customer experience differentiation, there’s an uncongested fast lane that promises immediate and measurable return. It’s next-generation HCM, and the retailers who have adopted it are breaking away from the pack.

You’re invited to enjoy front-row seats at the race. I'm your host for a Webinar featuring Aéropostale and John Orr, SVP Retail at Ceridian HCM. Collectively, we discuss the building blocks of a successful HCM strategy and we share the results of fresh research that illustrates just how great an opportunity HCM presents.

Listen now and get the answers to questions like:

  • What’s the real-world impact of a single-source HCM solution?
  • What are the measurable benefits of employee self-service?
  • How does employee satisfaction impact store performance and the customer experience, and how are those results measured?
  • What technologies create race-leading differentiation for store associates, managers, and retail leaders?

Watch Now