Ceridian Dayforce Helps Guitar.PNGWithout the right instrument, even the most skilled musician can't create perfect music. This is the situation Guitar Center found itself in when it realized its outdated scheduling system was preventing it from hitting the right notes.  

Guitar Center Hits Harmony and Business Goals with Workforce Management

Ceridian Dayforce Helps GuitarWithout the right instrument, even the most skilled musician can't create perfect music. This is the situation Guitar Center found itself in when it realized its outdated scheduling system was preventing it from hitting the right notes. With 240 stores across the country and thousands of commission-based employees, the chain was having difficulty creating workable schedules and using data to properly compensate its workers.

“We gather a lot of information across departments, such as traffic counters at the front of the stores and transactions that are charted by specific sales representatives or departments,” said Chris Salles, the company's director of store labor. “It was time we put that data to use to help us more accurately determine when and where to put sales people.”

In this mission, Salles and Guitar Center turned to Ceridian Dayforce WFM, and the business saw immediate benefits. The company's massive workforce was suddenly able to access their schedules remotely and could use the cloud to view time cards. Additionally, store managers had greater control over payroll, could budget more effectively and reduce compliance issues.

With these concerns out of the way, Guitar Center could use Dayforce to provide insight into larger concerns like workforce management. Always an innovator in the instrument retail field, Guitar Center was now better equipped to improve profit margins and run a tighter ship.

"Using Dayforce for time and attendance, we'll experience better profitability by creating tighter controls around the clock punches and schedule adherence," Salles said.

Learn more about how Ceridian Dayforce can help your company unleash its inner rock star.