Community Care Services Sees Benefits from Single Application HCM
As a long-term health care provider with over 35 years of dedication and experience, Community Care offers various support services to members throughout Wisconsin. By helping the elderly and individuals with disabilities, each Community Care facility employs a staff of trained professionals that ensure each member receives high quality of care and the support they need. In an industry faced with challenges including high employee turnover, low employee morale, and government funding cutbacks, it’s important for each facility to ensure quality is not compromised. Given these challenges, the Community Care management team needed to make sure that the right resources were being scheduled and deployed at the right time within the constraints of their labor budgets.
After evaluating multiple vendors, Community Care knew they had found the perfect match with Ceridian and the Dayforce HCM solution. “We [chose] Ceridian as our new vendor because of the new technology that was brought forward in the Dayforce HCM solution. Having one single application that is highly configurable really impressed us. The simple integration made sense for us,” says Gilcreast. “By selecting Ceridian, we’re able to work with an organization that has a good reputation and we’re confident about building a long lasting partnership."
Almost a year after their successful implementation of Dayforce, each Community Care facility has seen their HCM processes transform. Time consuming manual processes have been replaced with automated workflows; managers now have greater visibility into their labor spend; paper consumption has been reduced; payroll is no longer a painful process and employee information is accurate and easily accessible at all locations. The introduction of Dayforce HCM has also made employees happier. “Our employees like it a lot as they are paid correctly. There’s less manual intervention for them. They like the fact that they can go online or on their smartphones and look at their schedules,” says Gilcreast. “We’ve received a lot of positive feedback on the system.”
Learn more about how Dayforce HCM delivered immediate ROI for Community Care.