Customer Case Studies

What are our customer saying about us? Read our customer case studies.

Proven Integrated Solutions

• CoBank (Industry: Banking; 700 employees)
  "One of the strengths that Ceridian brings to the table is it's a total HR/payroll solution. Everything from payroll to HR to benefits to recruiting -- just about any facet of HR is on one general platform." -- Dale Fleddermann, Senior HR/Payroll Systems Analyst
• EaglePicher Corporation (Industry: Advanced Technologies; 2,000 employees)
  "We chose Ceridian because they could offer us a full service platform for all of our HR and payroll processes and because of the proactive service approach that they provide." -- Colleen Hitchins, Director of Business Administration
• Huhtamaki Americas, Inc. (Industry: Packaging and Container Manufacturing; 3,000 employees)
  "Our company just started with Ceridian Self-Service this year for salaried employees. It's a time savings when the employees have ownership of their W-4s and direct deposits. It saves payroll the time of entering this information into the system and the employees like having ownership." -- Betty Rifford, Corporate Payroll Coordinator
• RCN Corporation (Industry: Telecommunications Services; 1,600 employees)
  "Ceridian provided the more comprehensive approach to our needs and a uniform platform to affect seamless interaction among the applications." -- Albert Williams, Corporate HR Director
• Reliance Steel & Aluminum Co. (Industry: Metals Service Center; 10,000 employees)
  "I would recommend Ceridian because of the integration between HR and payroll. A lot of professionals and companies don't realize how important it is that the two become cohesive. That cohesiveness is what makes HR and payroll streamlined, efficient and compliant." -- Kim Montgomery, Senior System Analyst
• US Tool Group (Industry: Metalworking; 500 employees)
  "Ceridian's customer service representatives will escalate to second-level support if they don't know an answer. They really try to resolve your question, right now." -- Michelle Kemp, US Tool's payroll administrator

Significant Savings

• Ace Hardware Corporation (Industry: Private Hardware Corporation; 4,450 employees)
  "We have found Ceridian to be focused on driving their new products, product integration and support strategy based largely upon customer needs and expectations. They are true to their word and every install/upgrade has occurred on time. They seem to jump right into the foxhole with you and make sure your back is always covered." -- Steve Lesniak, Director of Compensation and HRIS
• Little Friends, Inc. (Industry: Education, Job Training, Residential Care Services; 500+ employees)
  "Only three to four months into this process, we realized we made the right decision. The internal controls are much more solid, and, as a CFO, I'm very happy with that. Our auditors will like it, too." -- Julee Gard, Chief Financial Officer
• TranSystems Corporation (Industry: Engineering Services; 1,400 employees)
  "The Ceridian HR product and the Ceridian Recruiting Solutions product are both very friendly and very easy to use. And they're very easy for me as HRIS manager to train users on and to administer." -- Karen Herndon, HRIS Manager

Enviable Service

• Amcor PET Packaging USA Inc. (Industry: Packaging; 2,200 employees in the US)
  "Our current Ceridian account executive provides great assistance and identifies many creative solutions due to her knowledge of the HR marketplace and Ceridian's solutions. We're increasingly relying on her knowledge of best practices and expect to see a huge increase in HR capabilities within the system and within the partnership." -- Joe Zakrajsek, Senior Manager of Compensation and Benefits


• GameStop Corp (Industry: Video and Entertainment Software Retailing; Over 3,000 employees)
  ""In all my dealings with Ceridian, I've been very happy ... I expect perfection, and Ceridian has met my every expectation." -- Charlotte Green, Payroll Manager
• Jackson Walker LLP (Industry: Law; 650 employees)
  "When I'm recommending Ceridian to someone else, I explain the customer service is really good, and the product itself is superior to anything else I've seen. Whether I email or call, I know I'll get an answer very quickly." -- Ana Davis, Payroll Manager
• Scoular Company (Industry: Agricultural Support Activities and Products; 550 employees)
  "Ceridian's knowledge of best practices and customer service skills enable us to focus on our business." -- Yvonne Lutz, Director of HR


• Tire Centers LLC (Industry: Auto Parts Retail; 2500 employees)
  "When my team members call the Ceridian service center, they come back to me and say, 'Hey, you're right. They know who we are. They know our challenges. And they know how to address them.'" -- Julie Bridwell, Payroll Manager

Valuable Expertise

• Bass Pro Shops (Industry: Outdoor Retail and Recreation; 20,000 employees)
  With regard to Ceridian's Client Process Improvement Team meeting, "It was good to finally have all the parties in one room, and worthwhile to both communicate and document these priorities and get a feel for what kinds of resources were necessary to get the job done." -- Julie Boos, Director of Bass Pro Group's Compensation, Benefits and HRIS
  Bass Pro Shops, extended case study version
  
• Farm Credit Foundations (Industry: Agricultural Services Support; 7,500 employees)
  "In terms of best practices, I think one of the most valuable was giving the employees more control and access to their own information. Not only was it beneficial for the employees, but it reduced the number of calls coming into our service center and the number of transactions we were required to process." -- Teresa Heath-Alva, Director, Shared Service Center
• The Main Street America Group (Industry: Insurance; 1,000 employees)
  "One of the things I like about working with a national vendor is the commitment to state-of-the-art and innovative approaches that you wouldn't have thought of yourself." -- Cathy Parrish, Director of Compensation, Benefits, Payroll and HRS
• Preformed Line Products (Industry: Power and Telecommunications; 600 employees)
  "Ceridian is very helpful in providing me with the reports we need. I'm always confident that Ceridian has provided accurate data that is valid and appropriate. Ceridian is very trustworthy and I never have any issues regarding mass edits, data or any other service that Ceridian provides for PLP." -- Courtney Bambrick, HR System Administrator

Compliant & Global

• Nederlander Producing Company of America (Industry: Entertainment and Production; 2,200 employees)
  "Ceridian has truly made our lives easier and has helped us refocus our attention on cost-saving initiatives for our organization. We can now spend our time on tasks that directly impact our bottom line, like negotiating the best vendor contracts." -- Freida Belviso, Chief Financial Officer
• Southco, Inc. (Industry: Fabricated Metal Parts Manufacturing; 2,800 employees)
  "We are a decentralized shop with a presence all over the globe. We instruct our users to conduct our HR business and handle our HR demographic data as well as our time and attendance data by using Ceridian's software. We've found the software flexible around the globe." -- Doug Ramsay, HRIS Manager
• Surfactants, Inc.: (Industry: Chemicals and Allied Products; 16 employees)
  "We're a small company, but there are still rules and regulations we need to follow. Ceridian helps us remain compliant."
  -- Arlene Gonzalez, Financial Manager
• World Vision: (Industry: Christian Relief Development; 30,000 employees)
  "Ceridian has been very up front and on target with regard to any kind of compliance changes. We receive regular emails notifying us of any compliance changes that are happening so that we can keep track of them. Ceridian always keeps us up-to-date and helps us implement any kind of changes. For example, Ceridian is very proactive and provides us with tax updates in a very timely manner."
  -- Nancy Courter, Payroll Manager

Worry-free Safety & Reliability

• HRL Laboratories (Industry: Electronics, Information and System Sciences, Materials, Sensors and Photonics; 260 employees)
  "The versatility the software gives us really helps with our disaster planning and disaster recovery. [After a fire devastated HRL's offices] we were able to run the payroll, get our employees paid and no one knew what we had to go through to do it." -- Mark Oliver, Payroll Manager
• Professional Compounding Centers of America (PCCA) (Industry: Wholesale Medical Equipment and Pharmaceutical/Chemical Suppliers; 225 employees)
  "Ceridian solutions definitely allow me to do more. Because instead of spending hours of time doing the paper pushing, I can focus more on some of the strategic, big-picture things that will impact the organization." -- Katrina Keyes, HR Manager
• Valdese Weavers LLC (Industry: Textile Manufacturing; 900 employees)
  "Ceridian's solutions provide peace of mind because I feel like I can trust them. They're 100 percent accurate. I feel very confident using their products. And that's one reason we chose Ceridian." -- David Canipe, Payroll Manager
• Waddell & Reed Financial, Inc. (Industry: Financial Services; 4,000 employees)
  "Ceridian has allowed us to worry less about compliance issues. We are confident that Ceridian is managing tax issues for us -- and Ceridian implements all of it seamlessly." -- Pat Cuejilo, Application Specialist

 

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