From the August 2008 issue of
Ceridian Connection"There's nothing I like better than sharing great news," says Amanda Johnson, Ceridian senior manager of Product Strategy. "And our new Web-based benefits administration platform is definitely great news for employers who use our pretax benefits services. Employers and their employees now have an integrated experience across all spending account and consumer-driven health plan services such as Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA) and Health Savings Accounts (HSA)."
Two-thirds of Ceridian's customers already utilize the new platform and the remainder will do so between now and the first quarter of 2009. "Because the new platform offers increased access to self-service features, enhanced benefit card capabilities and more efficient reporting and claims processing," Johnson says, "the feedback has been tremendous. Our customers are serious about using their time wisely, so they find real value in a system that is Web-based. They see right away that improved functionality and easier navigation -- for both HR staff and employees -- can create real opportunities for efficiency."
With access to one platform for all reimbursement programs, benefits administrators have a single place to log on to when they need account information. Employers can receive reports in PDF or Excel formats, creating an opportunity to manage and sort their data in ways that provide meaningful information. Ceridian also automatically notifies the employer when reports are available for viewing and download. All this translates into increased productivity, efficiency and flexibility.
For employees, Johnson says, there's a new ability to submit information for claims online. "The IRS still requires substantiation of expense eligibility," says Johnson. "But because this system allows employees to enter their claim information online, it dramatically improves the quality of data submitted. This new technology puts an end to one of the greatest challenges associated with claim submittal: denials due to incomplete information. The new platform walks the employee through the online claim submittal process, step-by-step, until all required information has been entered. This online navigation creates the opportunity for better information to move more quickly -- ultimately putting reimbursement dollars in the hands of employees quicker then ever before."
The new system is especially valued by organizations that rely on HR to set strategic direction. "Our customers keep their focus on the future," Johnson says. "And they appreciate the ability of this new Ceridian technology to help them become more innovative and more responsive to organizational needs. After all, health care pre-tax programs are considered crucial to consumer-driven health care -- and a viable way for employers and their employees to offset rising health care costs." Enhanced capabilities include easier enrollment options to drive up employee participation for maximum savings. Ceridian can also offer existing customers enhanced capabilities, such as a multipurpose benefit card.
"This new system was built with consumer-driven health care in mind," Johnson says, "because we recognize that the needs of employers and employees are changing as health care costs rise. The day may come when traditional health care is no longer viable for many companies, so employers are getting creative about providing some level of benefit to their workforce without breaking the bank, perhaps pairing a high-deductible plan with an HSA or HRA, or providing rewards to health-conscious employees by putting money in their pre-tax accounts."
Ceridian's
pre-tax benefits services can help you create programs that build employee loyalty, retain top talent and keep costs under control. To find out how these services can work for you, contact your Ceridian representative.