 | Organizational restructuring: Help employees weather the stormNo matter what a company calls it -- downsizing, rightsizing or reorganizing -- changing the structure of a company often boils down to one thing: people losing their jobs. Organizational changes that cause layoffs can diminish employee morale. That's why many organizations offer outplacement support and career transitioning strategies to help exiting employees make a transition to their next job. It sends a positive message to employees that the organization cares enough to help them through it. |
Customers provide important feedback to Ceridian
Ceridian places immense value in getting customer feedback. That's why 10 of Ceridian's Web-based products now offer a direct line of communication to Ceridian's Documentation and Product Development teams. The feedback tool was added as a way for customers to ask additional questions about product use or point out areas in the Product Help that need further explanation. Ceridian quickly discovered, however, that customers are also providing invaluable input about additional features they wish were included in Ceridian's products.
Ceridian product names help customers understand the solutions better
You probably noticed two years ago that Ceridian renamed our products. Maybe you wondered why we changed the names of our well established services. Ceridian's goal in renaming products and services was to ensure that the new names describe what is being provided. After 18 months, we checked back with customers to gauge the impact of the naming strategy and found it's working.
Working productively: Supporting diversity as a manager
The workforce is more diverse than ever, and the marketplace has become increasingly global. You may manage people who have come to your organization from very different work cultures and settings. Your success as a manager depends on your ability to promote a work environment that is inclusive of every person you manage and that allows every employee to reach their full potential.
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