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Coaching you throughout your life

Life coaching is a hot topic in the news these days. But for customers of Ceridian, it's nothing new. Our customers know that we've provided solid work-life support and personalized consultation and counseling with life events for many years through our award-winning employee assistance and work-life programs.

"HR professionals know all too well just how difficult it can be for employees to remain productive as they try to manage life's inevitable stresses," says Jen Piliero, Ceridian Health & Productivity product manager. "At some point in their lives, every individual encounters physical, emotional or financial challenges that impair their ability to perform in the workplace. Emotions, life passages and relationships are part of life. But they must be managed -- and managed well -- if employees are to deliver maximum productivity. That's where Ceridian' Health & Productivity solutions can provide real value."

Personalized consideration
As an organization that cares about its most valuable asset -- your employees -- you want the best services possible. To keep your workforce inspired, focused and committed, Ceridian gives each employee something they want and need -- personalized coaching for every stage of life.

"Coaching is the new counseling," say Piliero. "It puts more ownership on the participant. When your employees contact us through Ceridian's Employee Assistance Program [EAP], Ceridian makes sure they get the kind of personalized attention they need to achieve personal and professional fulfillment. This is powerful in many ways, because every individual can make informed decisions about their health and wellness."

By providing interventions and consulting services that address root causes, Ceridian provides your employees with the ability to manage the negative impacts of life's stresses. "Our services have a big impact on presenteeism and absenteeism," Piliero says. "By addressing individual needs for legal, financial and emotional well-being, along with personalized solutions for addiction and recovery, Ceridian EAP, work-life and advocacy resources make a real difference in the lives of employees, which makes a real difference in your company's bottom line. Our health & wellness solutions offer a wide range of services that can have a lasting effect on people's lives.

"One new trend is health coaching. Organizations of all sizes recognize how important it is to provide health management services that help people make good decisions. When an employee calls Ceridian, we recognize if they're stressed. We know when it would be helpful for that person to manage their stress through health coaching. This is the reality that employers deal with every day: emotional well-being and stress are often one overarching challenge. Ceridian's personalized services fill the void, providing employees with the help they need to stay positive, productive and motivated in their jobs."

Stress coaching
With interventions and tool-based consulting and training services that address root causes versus symptoms, Ceridian offers opportunities to enhance your organization and increase employee satisfaction. As the nation's first provider of fully integrated EAP, work-life and wellness services, Ceridian partners with more than 25,000 organizations around the world for Health & Productivity solutions.

One example is Ceridian's Stress Management program. "Going through our Stress Management program positively impacts the way employees relate to people and situations," says Catherine Macpherson, Ceridian Health & Wellness product manager, "and that translates to cost savings in the areas of disability, excess illness and absenteeism. This six-month program allows the employee to work one-on-one with the same health coach. The number of calls varies depending on the program purchased by the employer, but there are unlimited inbound calls no matter which solution is selected.

"Stress Management helps people identify their sources of anxiety and learn to modify their responses," Macpherson explains. "They learn coping mechanisms, including introspection and self-evaluation. Studies have shown that 40 percent of workers say their job is 'stressful' or 'very stressful.' With our solution, the coach helps with techniques like debriefing, communication with colleagues and bosses, time management skills, and managing change in the workplace -- which ties directly to productivity. We help employees feel more social, more successful, to be physically healthier and to lead a happier and more fulfilling life. This helps people manage workplace stress in very meaningful ways by offering solid work-life balance counsel along with goal setting to help each individual create an action plan. The employee focuses on what's right, what's positive -- instead of what's negative about their life."

Employees are extremely satisfied with Ceridian's one-on-one solutions. "We have a 90 percent completion rate for health coaching programs," Macpherson says. "This shows that Ceridian's personal counseling is not a 'one size fits all' approach; it's individualized coaching. It's an approach that makes a real difference in people's lives. It impacts their ability to remain engaged and productive in the workplace. And they like what they are getting out of the program, which is why so many people stick with it to the end."

Coaching throughout life
Ceridian provides the most comprehensive suite of integrated solutions ever made available to help employers increase employee productivity, reduce absences and enhance the health of their employees. If your organization wants to provide consequential assistance to their workforce, our Health & Productivity Management solutions can provide coaching for every employee -- throughout their lives.

To learn more about Ceridian's Health & Productivity solutions, contact your Ceridian representative.