Customer Success

We succeed when our customers succeed

"The success of Ceridian is the sum total of the success of our customers"

Customer Success Program
Ceridian XOXO Customer Success Program

Customer Success Program

Are you transforming human capital management in your organization? Looking for ways to share best practices with other HR leaders? Do you have an organizational success story to share? Ceridian wants to recognize and reward you!

When you join the Ceridian XOXO Customer Success Program, a dedicated Customer Success team will help you achieve professional and organizational goals.

How do you benefit from the XOXO Program?

  • Showcase the success of your organization
  • Build a stronger network of industry contacts
  • Attend educational events and training sessions
  • Meet like-minded peers via social media, connect in a dedicated community and share HCM experiences
  • Earn valuable XOXO points you can redeem for valuable products, services and events

Ceridian XOXO Customer Success Program is passionate about the promotion of our customer’s success.

Register today to get started on your journey to success and rewards!

Ceridian XOXO Awards

Ceridian XOXO Customer Success Program

Ceridian announced the winners of the 2016 Ceridian XOXO Awards during the company’s annual customer forum, INSIGHTS 2016, in Las Vegas, Nevada.The annual awards program recognizes organizations who have realized outstanding return on investment with Ceridian’s products and services.

“We congratulate this year’s deserving winners for sharing their business outcomes and stories of transformation resulting in enhanced employee engagement and improved productivity and efficiencies in partnership with Ceridian,” said Howard Tarnoff, Senior Vice President Customer Success, Ceridian. “We salute these organizations for their commitment to HCM technology as a business driver for success.”

Customers representing a range of industries were nominated for a Ceridian XOXO Award in one of four categories including: Astounding Transformation; Employee Development and Engagement; Peace of Mind Compliance and Year-End Year-Round.

Winners of the 2016 Ceridian XOXO Awards:

Astounding Transformation: First Credit Union
This award recognizes significant changes to HCM processes resulting in improved productivity and efficiency. Learn more about First Credit Union's use of Dayforce HCM.

Employee Development and Engagement: Heritage Golf Group, Inc.
This award honors significant changes to HCM processes that improve the employee experience and overall employee wellness. 

Peace of Mind Compliance: Hawaii National Bank
This award celebrates significant changes to HCM processes to improve compliance. Learn more about Hawaii National Bank's use of Dayforce HCM.

Year-End Year-Round: DPI Specialty Foods
This award commemorates the successful management of payroll through training, the proactive auditing of payroll reports and domain knowledge.

Submissions were evaluated on one or more of the following metrics depending on the chosen category: operational efficiencies gained; increased productivity; reduced turnover/absenteeism; improved/measurable impact on employee engagement, and outstanding focus on compliance. 

HCM Professional of the Month

The Ceridian XOXO Customer Success Program recognizes Human Capital Management professionals who exemplify the spirit of the XOXO program. Recipients have not only transformed their own business with Ceridian solutions, but they have engaged other professionals to share best practices, making them an invaluable industry thought leader.

Chrissi Steffani-Wardlow, Underwriters Laboratories

Chrissi Steffani-Wardlow

Payroll Manager

Underwriters Laboratories

Underwriters Laboratories

The XOXO Customer Success Program team is delighted to recognize Chrissi Steffani-Wardlow, Payroll Manager at Underwriters Laboratories, as our featured Human Capital Management Professional of the Month.

Chrissi has been an active member of the XOXO Community since November 2016. She hit the ground running at Underwriters Laboratories by quickly getting up to speed with how their Payroll team implemented Dayforce, what their current day to day procedures were and how to springboard things to the next level by gaining additional system knowledge – quickly – as joining a company during the 4th quarter is quite a challenge for many who are not newbies! She immediately turned to the XOXO Community to learn the quickest and most efficient ways to use the Dayforce system to its fullest potential for her company, matching up with other successful companies in the program. As time went by, so did the expansion of the Dayforce system within UL.

Chrissi has helped lead a new project by spearheading the rollout of Dayforce and some added modules to their new location in Arkansas. Chrissi wasted no time in giving back to the community. She is now active on the hub assisting other companies with their XOXO Match needs – quickly becoming a leader amidst being a newbie herself just 6 months ago. She is very excited to get more into speaking opportunities within the XOXO community and is very much looking forward to her first INSIGHTS conference later in 2017. Underwriters Laboratories promotes safe living and working environments for people by the application of safety science and hazard-based safety engineering. Chrissi and her team have adopted that same approach within the payroll department for their internal customers – their employees – by keeping their Dayforce environment one they can depend on for numerous business needs and requirements.

Congratulations Chrissi, and thank you for your ongoing contribution to the XOXO program and community!

Past Winners

Karen Gorsuch

Karen Gorsuch

JTEKT

Laura Vandervelden

Laura Vandervelden

Aeropostale, Inc.

Lainie Cooney

Lainie Cooney

DPI Specialty Foods

Steve Morchinsky

Steve Dorchinsky

AGCO

Aleksandra Boruk

Aleksandra Boruk

HM. Clause

Mark Van Der Hulst

Mark Van Der Hulst

Europ Assistance USA

Tisch McDaniel

Tisch McDaniel

Verso Corporation

Joan Parrow

Joan Parrow

Prometric

Sherrice Gilcreast
Sherrice Gilcreast

Community Care, Inc.

Julie Cabri

Julie Cabri

Allied Properties REIT

Barb-Leyba

Barb Leyba

Koroseal Interior Products

Davetta Rinehart

Davetta Rinehart

Peninsula Metro YMCA

Tom Cielak

Tom Cielak

ACCO Brands

Mary Becker

Mary Becker

Morgan Corporation

Renee McQuinn

Renee McQuinn

Sendiks' Food Markets

Jack Sienkiewicz, HCM Professional of the MonthJack Sienkiewicz

Springbrook

Mike Kelly

Mike Kelly

Global Brass and
Copper Holdings, Inc.

Taylor Aschliman

Taylor Aschliman

Pretzels,Inc.


Anita Boyd

Anita Boyd

Palace Entertainment

David Miles, ACCO Brands

David Miles

ACCO Brands

Amy Neill

Amy Neill

Creative Solutions in Healthcare

 Matt Jensen

Matt Jensen

Gannett

Gennifer Lendahl-Gonzales

Gennifer Lendahl-Gonzales

Associated Students Inc.

Dr. Anita Martin

Dr. Anita Martin

Kern Family Health care

Danielle Armbruster

Danielle Armbruster

YMCA of Boulder Valley

Yvonne Monea

Yvonne Monea

E&H Family Group

Chris Munson

Chris Munson

Spectrum Brands, Inc.