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Customer Success Program

Ceridian XOXO Customer Success Program

Customer Success Program

Are you transforming human capital management in your organization? Looking for ways to share best practices with other HR leaders? Do you have an organizational success story to share? Ceridian wants to recognize and reward you!

When you join the Ceridian XOXO Customer Success Program, a dedicated Customer Success team will help you achieve professional and organizational goals.

How do you benefit from the XOXO Program?

  • Showcase the success of your organization
  • Build a stronger network of industry contacts
  • Attend educational events and training sessions
  • Meet like-minded peers via social media, connect in a dedicated community and share HCM experiences
  • Earn valuable XOXO points you can redeem for valuable products, services and events

Ceridian XOXO Customer Success Program is passionate about the promotion of our customer’s success.

Register today to get started on your journey to success and rewards!

Ceridian XOXO Awards

Ceridian XOXO Customer Success Program

Ceridian announced 2015 XOXO Awards at the company’s annual customer forum, INSIGHTS 2015, in Las Vegas, Nevada. The annual awards recognize customers who have realized outstanding results leveraging a combination of Ceridian products, services, best practices and human capital management technology. Customers representing a range of industries were nominated for a Ceridian XOXO Award in one of four categories.

2015 Ceridian XOXO Award Winners

Astounding Transformation
Lumber Liquidators for increased visibility to their labor force enabling a streamlined payroll process and resulting in improved productivity and efficiencies.

Employee Development and Engagement
Kenosha County, Wisconsin for transitioning from a legacy mainframe payroll processing to a single, easy to use application for Human Resources, Benefits and Payroll. 

Peace of Mind Compliance
Global Brass and Copper, Inc.for standardizing its operations while allowing the flexibility required by each of its business units. This standardization has improved compliance and allows for proactive audits.

Ceridian “Our Way”
Sendik’s Food Markets for exemplifying Ceridian’s “Our Way” values and sharing their best practices with countless members of the XOXO Customer Success Program.

Submissions were evaluated on one or more of the following metrics, depending on the chosen category: operational efficiencies gained; increased productivity; reduced turnover/absenteeism; improved/measurable impact on employee health and wellness, and proven comprehensive compliance.

Judging was conducted by INSIGHTS sponsors: Wise Consulting, D2xchange, Sability and Paytech.

Ceridian’s Our Way Brand Attributes:

  • Improving Productivity
  • Increasing Profitability
  • Raising Employee Engagement
  • Fostering Employee Empowerment
  • Accuracy & Compliance
  • Security & Reliability 
  • Leader in R&D
  • Comprehensive HCM Solution
HCM Professional of the Month

The Ceridian XOXO Customer Success Program recognizes Human Capital Management professionals who exemplify the spirit of the XOXO program. Recipients have not only transformed their own business with Ceridian solutions, but they have engaged other professionals to share best practices, making them an invaluable industry thought leader.

Joan Parrow

Joan Parrow

Global HRMS/Payroll Director


Prometric Logo

The XOXO Customer Success Program team is delighted to recognize Joan Parrow as our featured Human Capital Management Professional of the Month!

Joan is the Global HRMS/Payroll Director at Prometric, based in Baltimore, Maryland. Prometric is a test development and delivery provider to more than 350 organizations worldwide, and has over 2,500 employees across 14 countries. Joan joined the Customer Success Program in June of 2013. Since then, she has proven herself to be a thought leader by sharing her experiences via peer engagement calls, a case study and a video testimonial. She has also volunteered to speak at Ceridian’s annual user conference, INSIGHTS. Joan is extremely active in providing product feedback to Ceridian’s Product Management team through her participation on our Customer Advisory Board and as a charter customer for Dayforce ConnectedPay.

Congratulations, Joan, for exemplifying the spirit of XOXO!

Past Winners

Sherrice Gilcreast
Sherrice Gilcreast

Community Care, Inc

Valerie Bulata HCM Professional of the Month May.JPG

Valerie Bulata

CST Trust Company 

Julie Cabri.jpg

Julie Cabri

Allied Properties REIT


Barb Leyba

Koroseal Interior Products

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Davetta Rinehart

Peninsula Metro YMCA


Tom Cielak

ACCO Brands


Mary Becker

Morgan Corporation


Renee McQuinn

Sendiks' Food Markets


Chris Salles

Guitar Center


Mike Kelly

Global Brass and
Copper Holdings, Inc.