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Customer Case Studies

What are our customer saying about us? Read our customer case studies.

Proven Integrated Solutions

CoBank (Industry: Banking; 700 employees)
"One of the strengths that Ceridian brings to the table is it's a total HR/payroll solution. Everything from payroll to HR to benefits to recruiting -- just about any facet of HR is on one general platform." -- Dale Fleddermann, Senior HR/Payroll Systems Analyst
EaglePicher Corporation (Industry: Advanced Technologies; 2,000 employees)
"We chose Ceridian because they could offer us a full service platform for all of our HR and payroll processes and because of the proactive service approach that they provide." -- Colleen Hitchins, Director of Business Administration
Huhtamaki Americas, Inc. (Industry: Packaging and Container Manufacturing; 3,000 employees)
"Our company just started with Ceridian Self-Service this year for salaried employees. It's a time savings when the employees have ownership of their W-4s and direct deposits. It saves payroll the time of entering this information into the system and the employees like having ownership." -- Betty Rifford, Corporate Payroll Coordinator
The National Rifle Association (Industry: Not-For-Profit; 600 employees)
"Ad Hoc Reporting has definitely increased my productivity. It's already putting me a day ahead of myself in regards to processing payroll, and at least two days ahead to get one of my reports done. I'd estimate on a bi-weekly basis it's saving us 15 hours and at least 20 hours per quarter [for quarterly audit report]." -- Alicia Brill, Payroll Administrator
Nipro Glass Americas Corporation (NGA) (Industry: Manufacturing; 600 employees)
"We have been especially pleased with the ease of using Ceridian InView Workforce Management. The graphical user interface is not only intuitive, but it also simplifies our training efforts. It's difficult to get someone to understand our schedules and our different plant environments. We have five manufacturing facilities and every plant is on a different schedule; five days, seven days, rotating schedules.... Two plants have unions, and the others have bargaining units. With Ceridian's InView Workforce Management, we were up and running in record time." -- Diane Knoop, HR director, Nipro Glass Americas, Inc.
Nipro Glass Americas Corporation (NGA), text version
A property management company (Industry: Property Management; 850 employees)
"I am so impressed with the system. [HR/Payroll Latitude] holds so much information that at first it was a little overwhelming, but so worth it. The reporting that we can do and all the information that we can pull is just great," -- Katie Starr, HR Generalist
RCN Corporation (Industry: Telecommunications Services; 1,600 employees)
"Ceridian provided the more comprehensive approach to our needs and a uniform platform to affect seamless interaction among the applications." -- Albert Williams, Corporate HR Director
Reliance Steel & Aluminum Co. (Industry: Metals Service Center; 10,000 employees)
"I would recommend Ceridian because of the integration between HR and payroll. A lot of professionals and companies don't realize how important it is that the two become cohesive. That cohesiveness is what makes HR and payroll streamlined, efficient and compliant." -- Kim Montgomery, Senior System Analyst
US Tool Group (Industry: Metalworking; 500 employees)
"Ceridian's customer service representatives will escalate to second-level support if they don't know an answer. They really try to resolve your question, right now." -- Michelle Kemp, US Tool's payroll administrator

Significant Savings

Ace Hardware Corporation (Industry: Private Hardware Corporation; 4,450 employees)
"We have found Ceridian to be focused on driving their new products, product integration and support strategy based largely upon customer needs and expectations. They are true to their word and every install/upgrade has occurred on time. They seem to jump right into the foxhole with you and make sure your back is always covered." -- Steve Lesniak, Director of Compensation and HRIS
California Casualty Management Company (Industry: Insurance; 1,250 employees)
"When Ad Hoc Reporting became available - I was so amazed because I was able to take the same things that I was doing in Excel and do it all within Ad Hoc Reporting. I was saving a lot of time, being more efficient and was more secure with the integrity of the data." -- Johnnie Thompson, Senior Compensation Analyst
California Casualty Management Company, text version with accompanying video
Cleaver-Brooks, Inc. (Industry: Manufacturing; 900 employees)
"Migrating to paycards has been a really easy process. Our employees love it because they can go online and see their balance. And it can be used at Walmart, grocery stores and just about any other kind of retail outlet." -- Julie Heffner, payroll manager
Cleaver-Brooks, Inc., text version with accompanying video
Freese and Nichols, Inc. (Industry: Architectural and Engineering Services; 450 employees) "We see this tool as a much more efficient way to pull the data we need. By allowing us more access to more data, we can quickly build queries to meet our users' needs." --Gwen Perez, Controller
Guaranty Bank (Industry: Financial Services; 1600+ employees)
"We've already seen cost savings from a user perspective, just in the payroll department .... There is usage time that we're saving that my team can now do other things. I love InView. I think it's a much, much better product .... It's important that it's visually appealing, and that it's understandable and easy to use." -- Cathy Thaxton, Payroll Manager
Little Friends, Inc. (Industry: Education, Job Training, Residential Care Services; 500+ employees)
"Only three to four months into this process, we realized we made the right decision. The internal controls are much more solid, and, as a CFO, I'm very happy with that. Our auditors will like it, too." -- Julee Gard, Chief Financial Officer
Southco, Inc. (Industry: Manufacturer; 2,000 employees)
"We found the implementation of the paycard process almost seamless; we taught ourselves as well as the employees. Our employees have been very receptive to the conversion
from paper checks to paycards." -- Linda LaChapelle, payroll manager
Southco, Inc., text version with accompanying video
TranSystems Corporation (Industry: Engineering Services; 1,400 employees)
"The Ceridian HR product and the Ceridian Recruiting Solutions product are both very friendly and very easy to use. And they're very easy for me as HRIS manager to train users on and to administer." -- Karen Herndon, HRIS Manager
VCA Antech (Industry: Professional Services; 14,000 employees)
"We do Xpresschecks every day ... we're doing FedExes, and sometimes, if it's on a weekend, it's a Saturday charge. Also, with a live check, if you need to void it you have to reverse it. So paycards are like a dream come true. I anticipate the cost savings are going to be huge." -- Jenny Bomar, director of Payroll
VCA Antech, text version with accompanying video

Enviable Service

Allied Building Products Corporation (Industry: Building Materials Wholesaler; 3,500 employees in the US)
"What makes Ceridian great is the employees. My account executive is there for me every step of the way. ... She makes our process very easy. She knows my staff; she knows our company; she knows our payroll system." -- Tammy Johnson, Payroll Manager

Amcor PET Packaging USA Inc. (Industry: Packaging; 2,200 employees in the US)
"Our current Ceridian account executive provides great assistance and identifies many creative solutions due to her knowledge of the HR marketplace and Ceridian's solutions. We're increasingly relying on her knowledge of best practices and expect to see a huge increase in HR capabilities within the system and within the partnership." -- Joe Zakrajsek, Senior Manager of Compensation and Benefits

GameStop Corp (Industry: Video and Entertainment Software Retailing; Over 3,000 employees)
""In all my dealings with Ceridian, I've been very happy ... I expect perfection, and Ceridian has met my every expectation." -- Charlotte Green, Payroll Manager
Jackson Walker LLP (Industry: Law; 650 employees)
"When I'm recommending Ceridian to someone else, I explain the customer service is really good, and the product itself is superior to anything else I've seen. Whether I email or call, I know I'll get an answer very quickly." -- Ana Davis, Payroll Manager
Scoular Company (Industry: Agricultural Support Activities and Products; 550 employees)
"Ceridian's knowledge of best practices and customer service skills enable us to focus on our business." -- Yvonne Lutz, Director of HR

Tire Centers LLC (Industry: Auto Parts Retail; 2500 employees)
"When my team members call the Ceridian service center, they come back to me and say, 'Hey, you're right. They know who we are. They know our challenges. And they know how to address them.'" -- Julie Bridwell, Payroll Manager

YMCA of Metropolitan Los Angeles (Industry: Not for Profit; 2500 employees)
"As soon as we saw Ceridian InView Workforce Management, we knew it was the way to go. We had looked at other solutions and thought InView Workforce Management was a much more comprehensive and powerful tool, much more adaptable and closer to what we want to do in the business." -- Heather Livernois, Senior Vice President of Finance, Controller

Valuable Expertise

Bass Pro Shops (Industry: Outdoor Retail and Recreation; 20,000 employees)
With regard to Ceridian's Client Process Improvement Team meeting, "It was good to finally have all the parties in one room, and worthwhile to both communicate and document these priorities and get a feel for what kinds of resources were necessary to get the job done." -- Julie Boos, Director of Bass Pro Group's Compensation, Benefits and HRIS
Bass Pro Shops, extended case study version
Farm Credit Foundations (Industry: Agricultural Services Support; 7,500 employees)
"In terms of best practices, I think one of the most valuable was giving the employees more control and access to their own information. Not only was it beneficial for the employees, but it reduced the number of calls coming into our service center and the number of transactions we were required to process." -- Teresa Heath-Alva, Director, Shared Service Center
Preformed Line Products (Industry: Power and Telecommunications; 600 employees)
"Ceridian is very helpful in providing me with the reports we need. I'm always confident that Ceridian has provided accurate data that is valid and appropriate. Ceridian is very trustworthy and I never have any issues regarding mass edits, data or any other service that Ceridian provides for PLP." -- Courtney Bambrick, HR System Administrator

Compliant & Global

3PD, Inc. (Industry: Services; 650 employees)
"I recommend Ceridian because the systems are great, and the customer service is great. For me, the tax piece is very, very important. Ceridian does an excellent job keeping us in compliance." --Felicia Gaines, HRIS and payroll manager
3PD, Inc., text version with accompanying video
Nederlander Producing Company of America (Industry: Entertainment and Production; 2,200 employees)
"Ceridian has truly made our lives easier and has helped us refocus our attention on cost-saving initiatives for our organization. We can now spend our time on tasks that directly impact our bottom line, like negotiating the best vendor contracts." -- Freida Belviso, Chief Financial Officer

Pamida Stores Operating Company, LLC (Industry: Retail; 3,700 employees)
"We're in 17 states and there's a lot of those states that we're in that have local tax jurisdictions and we have to file taxes in multiple cities or counties, so that has been a huge partnership for us with Ceridian tax solutions." --Katherine Graumann, payroll manager
Pamida Stores Operating Company, LLC, text version with accompanying video

World Vision: (Industry: Christian Relief Development; 30,000 employees)
"Ceridian has been very up front and on target with regard to any kind of compliance changes. We receive regular emails notifying us of any compliance changes that are happening so that we can keep track of them. Ceridian always keeps us up-to-date and helps us implement any kind of changes. For example, Ceridian is very proactive and provides us with tax updates in a very timely manner." -- Nancy Courter, Payroll Manager

Worry-free Safety & Reliability

HRL Laboratories (Industry: Electronics, Information and System Sciences, Materials, Sensors and Photonics; 260 employees)
"The versatility the software gives us really helps with our disaster planning and disaster recovery. [After a fire devastated HRL's offices] we were able to run the payroll, get our employees paid and no one knew what we had to go through to do it." -- Mark Oliver, Payroll Manager
Professional Compounding Centers of America (PCCA) (Industry: Wholesale Medical Equipment and Pharmaceutical/Chemical Suppliers; 225 employees)
"Ceridian solutions definitely allow me to do more. Because instead of spending hours of time doing the paper pushing, I can focus more on some of the strategic, big-picture things that will impact the organization." -- Katrina Keyes, HR Manager
Waddell & Reed Financial, Inc. (Industry: Financial Services; 4,000 employees)
"Ceridian has allowed us to worry less about compliance issues. We are confident that Ceridian is managing tax issues for us -- and Ceridian implements all of it seamlessly." -- Pat Cuejilo, Application Specialist

Consultative Engagement Services

Financial Services (1,100 employees): Ceridian helps financial services organization save more than $264,000 by automating and streamlining processes
Hoffmaster Group, Inc. (Industry: Manufacturing: Sanitary Paper Products; 1,000 employees)
"The consultative engagement process gave HGI valuable tools that will benefit our employees, our HR team and our company for years to come. The process wasn't about Ceridian coming in to try and sell us their services; it was about becoming a true business partner. We'd recommend every company take advantage of this great opportunity." -- Wendy Nehring, CPP payroll supervisor
"After a thorough review of current workforce management solutions we chose Ceridian's. We were looking for a solution that was not only easy to install and use, but also provided us with the ability to better manage our workforce and gave us the kind of significant ROI other InView customers have experienced." -- Dave Vierthaler, vice president, Human Resources
Manufacturer (15,000 employees): Ceridian helps manufacturer build $1.3 million in company value
Retail Services (7,000 employees): Ceridian helps retailer save more than $570,000, increase productivity, build value
Services Organization (2,600 employees): Ceridian helps service organization save more than $3.2 million by improving HR practices

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