Contact Ceridian

Customers

We offer support for our customers using Dayforce HCM, Ceridian HR/payroll products, Benefits Administration and LifeWorks through a variety of mechanisms. Please contact the support group assigned to meet your specific needs.

Dayforce HCM

Log in for support with Dayforce HCM including Workforce Management, Workforce Management only, Payroll, Tax, Benefits, Human Resources, Time & Attendance
Call Toll Free 1-855-432-9367 or Log in to Dayforce Support

 

Ceridian HR/Payroll Products

Inquiries and support for Ceridian payroll processing, Ceridian payroll processing with Dayforce workforce management, time and attendance, business intelligence, payment solutions, tax filing, time and attendance.
Customers with more than 250 employees: Call Toll Free 1-800-607-3333 or 1-888-607-3333
Customers with 250 employees or less: Call Toll Free 1-866-499-1803
Please be prepared to enter your login/PIN or FEIN when calling.
Log in to MyCeridian for information or Complete form to request support

 

Ceridian Benefits Administration

Inquiries and support for benefits continuation including enrollment, billing issues, coverage questions, cancellation and change of address.
Call Toll Free 1-800-469-0429
Log in to www.ceridian-benefits.com
Complete form to request support

 

LifeWorks Employee Assistance Program

Inquiries and support for employee assistance programs, wellness, health advocacy and life events.
Contact the Account Services team at accserv@ceridian.com

Employees

My Company Uses Dayforce HCM

Request Support

Request Support with Dayforce HCM

 

My Company Uses Ceridian HR/Payroll Products

Contact your employer's HR/Payroll department
Your employer's HR/Payroll department is the best resource for assistance logging in or with questions about your payroll, earnings statements, timecards, employee self-service and W-2s. Your employer's intranet may provide links, help documents and contact information. Employee-level data such as login credentials cannot be accessed by Ceridian, for your safety and confidentiality. If you are a current or former employee of a Ceridian customer, your employer's HR/Payroll department can assist you with any payroll, time or W-2 related issue. Where appropriate, your HR/payroll department will work with Ceridian to resolve your issue.

How to Access your W-2 Statement

For both current-year and past-year W-2s, your best source is your employer's/former employer's HR/Payroll department for help accessing your W-2. You can also check your company intranet or HR portal for resources and links.

COBRA

Call for COBRA Support

Call Toll Free
1-800-877-7994
Log in for Support

Log in for Support
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Email for Support

Can't log in for COBRA info? Complete this form OR call 1-800-469-0429

 

Reimbursement Services

Contact WageWorks (FSA, HSA, HRA, Commuter and Tuition)
For questions about your account, claims and/or debit cards:
Visit WageWorks.com OR Call 1-855-774-7441

 

Premium Only Plan (POP) Services

1-800-876-7548  |  Fax:  1-877-769-0173 
Email: pophelp@wageworks.com

COBRA Participants

For your protection, COBRA continuation of benefits elections must be submitted via Elect By Net, Elect By Phone, or paper form. Data reported via email cannot be processed.

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Call Toll Free
1-800-877-7994
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Log in to
www.ceridian-benefits.com
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Request Support

Get answers to questions about your benefits continuation account, including:

Enrollment questions
Billing issues
Coverage questions
Change of address
Cancellation of coverage

To report issues with logging in to/accessing your account information complete this form OR call 1-800-469-0429.

Partners

We're proud that many of our customers describe their relationship with Ceridian as a partnership. Ceridian also forms mutually beneficial partnerships with providers and resellers. Together we can bring innovative solutions to new markets and deliver a wider solution set to our own customer base. Learn more about how you might benefit from a collaborative partnership with Ceridian.

 

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Call Toll Free
1-800-729-7655

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Log into
Partner Portal

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Become a Partner

Sales

Learn More About Ceridian’s Human Capital Management Solutions:

Call for Support

Call Toll Free
1-800-729-7655

Request Support

Request Info

Explore Resources

Submit an RFP