February 13, 2009
MINNEAPOLIS - Feb. 13, 2009 - The Council on Accreditation (COA) has again recognized Ceridian LifeWorks as a provider that continues to successfully implement high performance standards and the highest quality services to employer organizations, institutions and government. Ceridian's accreditation was extended for another four years, the maximum accreditation period.
COA reaccreditation is an objective and reliable verification that provides confidence and support to an organization's service recipients, board members, staff and community partners. The COA process involves a detailed review and analysis of both an organization's administrative operations and its service delivery practices. All are measured against national standards of best practice. These standards emphasize services that are accessible, appropriate, culturally responsive, evidence-based and outcomes-oriented.
Following a site visit that was part of the reaccreditation process, participant David C. Congdon, corporate director of operations, training and research at The Children's Home Society of Florida, sent the following comment, "You certainly have some outstanding strengths in your approach and services, and that was excellent to see. You appear to have a very relevant place on the cutting edge and look like a fascinating group with which to work."
"Earning COA reaccreditation is not only an honor, it's a public validation of the high quality service we provide our clients and military personnel," says Norene Miller, Ceridian LifeWorks Vice President of Service Delivery and Account Management. "Sharing our best practices in administration, management and service delivery offers LifeWorks an opportunity to continue developing our leadership in
employee assistance programs (EAP) and
work-life services."
Cherie Zadlo, Vice President of LifeWorks Military Programs and currently the prime contractor for the
Military OneSource program adds, "We are proud of our COA accreditation because it means that we have met rigorous, internationally recognized standards of excellence in the quality of our services and management."
About the Council on Accreditation (COA)
The COA partners with human service organizations worldwide to improve service delivery outcomes by developing, applying and promoting accreditation standards. COA is an international, independent, not-for-profit, child and family service and behavioral healthcare accrediting organization. It was founded in 1977 by the Child Welfare League of America and Family Service America (now the Alliance for Children and Families). Originally known as an accrediting body for family and children's agencies, COA currently accredits 38 different service areas and over 60 types of programs.
Today, the COA has accredited or is in the process of accrediting more than 1,800 private and public organizations that serve more that 7 million individuals and families in the United States, Canada, Bermuda, Puerto Rico, England and the Philippines. For more information, visit
www.coanet.org.
About Ceridian LifeWorks
Ceridian LifeWorks offers a comprehensive range of innovative solutions that help companies, government and military organizations attract and retain top talent, reduce health care costs and improve productivity. Ceridian Employee Assistance and Work-Life programs have been accredited by the Council of Accreditation (COA). Ceridian Health Management programs are URAC Core accredited. In addition, Ceridian LifeWorks programs provide unified expertise to drive results for their customers. Ceridian LifeWorks is a business unit of Ceridian, a global business services organization offering human resources, benefits, industry-leading payroll outsourcing, gift cards and controlled spending. For more information about Ceridian LifeWorks and Ceridian's comprehensive array of human resource solutions, visit
www.ceridian.com or call 800-729-7655.